Senior Team Leader: Guest Experience & Ops Excellence

Chick-fil-A; Corpus Christi (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling (closed Sundays)

Learning from experienced Operators

Growth and development opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Calallen is seeking a Senior Team Leader to support the Director of Operations in daily restaurant duties. You will lead Team Members, ensure hospitality excellence, and drive performance in guest satisfaction and operations.

Qualified candidates have 2+ years in food service with leadership experience preferred, strong communication skills, and the ability to manage multiple tasks in a busy setting. Flexibility in scheduling is required.

Qualifications

• At least 2 years of food service experience.
• Leadership experience preferred (1 year).
• Reliable transportation.
• Excellent written and spoken communication.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Fulfills responsibilities described in FOH and BOH Team Member and Team Leader roles.
• Maintains a healthy, respectful work environment and teamwork.
• Collaborates with FOH and BOH to deliver hot, fresh food promptly.
• Ensures food safety and hygiene guidelines are communicated and followed.
• Mentors Team Members and Trainers to achieve performance goals.
• Executes strategic plans and optimizes shift coverage and labor costs.

Skills

Team Leadership

Customer Service

Communication

Coaching / Training

Time Management

Job description

Chick-fil-A Calallen is seeking a Senior Team Leader to support the Director of Operations in daily restaurant duties. You will lead Team Members, ensure hospitality excellence, and drive performance in guest satisfaction and operations.

Qualified candidates have 2+ years in food service with leadership experience preferred, strong communication skills, and the ability to manage multiple tasks in a busy setting. Flexibility in scheduling is required.