Kitchen Leader

Workstream; Pharr (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Chick-fil-A Pharr and Chick-fil-A La Plaza are seeking a dedicated Back of House Leader to oversee kitchen operations and Guest Experience. The ideal candidate will lead a high-performing team, ensure food safety and quality, and uphold Chick-fil-A's standards in a fast-paced dining environment.

This role requires strong leadership, excellent communication, and a commitment to guest service. You will coach Team Members, manage labor and inventory, and collaborate with FOH leadership to deliver

Qualifications

• Minimum 2 year experience as a leader in food service operations.
• Minimum 2 year experience in management.
• Must be available to work 40hrs a week.
• Must have open Availability.
• Must be available to open/close 3x a week.
• Must be available to work 2x weekends a month.
• Serv-Safe Certified.

Responsibilities

• Lead and support daily Back of House operations.
• Ensure consistent food quality, food safety, and cleanliness standards.
• Lead shifts and effectively manage deployment, productivity, and kitchen flow.
• Coach, develop, and hold Team Members accountable to restaurant standards.
• Monitor labor, food waste, inventory, and operational performance.
• Complete food safety checks and immediately correct any concerns.
• Maintain an organized, clean, and inspection-ready kitchen.
• Ensure equipment is properly maintained and report facility concerns promptly.
• Support training and development of new and existing Team Members.
• Communicate effectively with FOH leadership to ensure smooth restaurant operations.
• Identify bottlenecks and make real-time adjustments during peak periods.
• Model integrity, humility, professionalism, loyalty, teamwork, and initiative.
• Create a positive work environment while maintaining high expectations and accountability.
• Support restaurant goals and complete assigned leadership responsibilities with consistent follow-through.

Skills

Leadership

Communication

Fast-paced environment

Team building

Time management

Integrity

Guest relations

Education

Serv-Safe Certified

Job description

Join our team at Chick-fil-A, where we are committed to providing exceptional service and delicious food in a warm and welcoming environment. We believe in putting people first and creating a positive impact in our community. As we continue to grow, we are looking for a dedicated and experienced Back of House (kitchen) Leader to lead our team and contribute to the success of our Chick-fil-A restaurants’: Chick-fil-A Pharr and Chick-fil-A La Plaza

All interviews for Chick-fil-A Pharr and Chick-fil-A La Plaza are held at our Pharr location: 2023 I-2, Pharr, TX 78577

Role Summary

We are seeking a reliable and customer-focused BOH Manager/Leaders to oversee the operations and Guest Experience of our Chick-fil-A restaurant. The ideal candidate will have strong leadership skills, a passion for hospitality, and a commitment to upholding Chick-fil-A's high standards. As a BOH Leader, you will be responsible for managing the team, ensuring operational excellence, and delivering exceptional service to our guests. Please see requirements before submitting application.

Work within the leadership teams in pursuit of excellence in Back of House. Specifically this role is an ambassador, leader and critical component in ensuring that the restaurant is successful in the following areas:

• Restaurant Operations
• Vision and Service Model compliance throughout all areas of oversight

General Responsibilities:

• Lead and support daily Back of House operations.
• Ensure consistent food quality, food safety, and cleanliness standards.
• Lead shifts and effectively manage deployment, productivity, and kitchen flow.
• Coach, develop, and hold Team Members accountable to restaurant standards.
• Monitor labor, food waste, inventory, and operational performance.
• Complete food safety checks and immediately correct any concerns.
• Maintain an organized, clean, and inspection-ready kitchen.
• Ensure equipment is properly maintained and report facility concerns promptly.
• Support training and development of new and existing Team Members.
• Communicate effectively with FOH leadership to ensure smooth restaurant operations.
• Identify bottlenecks and make real-time adjustments during peak periods.
• Model integrity, humility, professionalism, loyalty, teamwork, and initiative.
• Create a positive work environment while maintaining high expectations and accountability.
• Support restaurant goals and complete assigned leadership responsibilities with consistent follow-through.

Skills:

• Strategic thinker, Goal-oriented, Tech-savvy
• Great communicator both in handling difficult situations and a diverse team.
• Ability to work effectively in a fast-paced environment and make decisions under pressure.
• Mature, dependable and results-oriented
• Ability to work in a team environment
• Very detailed oriented & keenly observant
• Professional marketing or communications experience
• Maintains a number of business and professional community contacts
• Self-starter, creative and flexible
• Good business sense, achiever
• Strong project/time management skills
• Proven history of consistently performing at a high level
• Unquestionable integrity and represents Chick-fil-A well
• Passionate about building relationships with guests
• Servant spirit with strong sense of stewardship

Required qualifications in order to apply:

• Minimum 2 year experience as a leader in food service operations
• Minimum 2 year experience in management
• Must be available to work 40hrs a week
• Must have open Availability
• Must be available to open/close 3x a week
• Must be available to work 2x weekends a month
• Serv-Safe Certified
• This person must be self-directed and highly organized.
• Must have strong analytic and problem solving skills
• This person must master all knowledge and skills of every position in the Restaurant Kitchen
• Must execute and teach Chick-fil-A’s standard of “Core 4”
• Minimum age of 21 years old

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers may only use E-Verify once a job offer has been accepted and the Form I-9 is completed.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.