SENIOR TEAM LEADER

City of New York; New York (NY); On-site; USD 71,246 - 82,400; Full time

Benefits offered by this job

Public Service Loan Forgiveness eligibility

Diversity and inclusion initiatives

Job summary

A major US city seeks an Administrative Director of Social Services to lead initiatives addressing homelessness and improve client support. The ideal candidate will hold a bachelor's degree and have substantial experience in social services, including management. Responsibilities include analyzing trends, coordinating staff activities, and overseeing compliance with agency regulations. Salary ranges from $71,246 to $82,400, with opportunities for federal loan forgiveness programs. New York City residency is not required.

Qualifications

• Bachelor's degree from an accredited college and four years of relevant experience.
• One year at the administrative or managerial level is required.
• Master's degree or license may substitute for experience.

Responsibilities

• Conduct training sessions for staff and providers.
• Prepare reports using quantitative analysis.
• Coordinate activities to enhance communication.
• Oversee human resources issues for unit staff.

Skills

Knowledge of social services administration

Ability to write concisely

Communication skills

Microsoft Office proficiency

Education

Baccalaureate degree

Master’s degree in relevant fields

Job description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.

DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

Responsibilities

• Assist in the implementation of Enhanced Client Support Unit initiatives by conducting training sessions for staff and providers to ensure that necessary support activities are available to the effort so that anticipated outcomes are achieved and tracked.
• Research and prepare reports using quantitative statistical analysis of trend data which form the basis of quality control functions and performance measurements that are critical to the department.
• Direct unit activity centered on the development and implementation of program designs to address emergent client needs along the continuum of care.
• Analyze long term trends in Next step shelters and program shelters, number of clients that received ILP violation and sanction in Next Step shelters and clients’ that left system to independent living and assists in developing policy analysis projects.
• Coordinate unit activities by providing directions to enhance communication between the Agency, Next Step shelters and Program shelters to ensure that agency guidelines and policies are met.
• Oversee human resources issues for unit staff; ensure compliance with Agency’s Code of Conducts, Time and Leave Regulations and EEO Law; Absence Control Program; Performance Evaluations and Tasks and Standards guidelines and timeframes.

Hours/Schedule: Mon-Friday 8:00 am – 4pm.

ADMINISTRATIVE DIRECTOR OF SOC - 10056

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or
• Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:
• A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or
• Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in "2(A)" above for each year of experience up to a maximum of three years; or
• A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

• Knowledge of social services and homeless services administration and policies. Knowledge of citywide personnel policies and procedures. Knowledge of city labor relations policies, ability to communicate with city workers on all levels. Knowledge of Microsoft Officer. Ability to write concisely, communicate information and conduct interdisciplinary group activities.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity or pregnancy.

Salary: $71,246.00 – $82,400.00