DIRECTOR OF SOCIAL SERVICE

City of New York; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

City of New York's Department of Homeless Services seeks a Supervisor II (Social Services) to oversee social services staff at Auburn Assessment Shelter in the Shelter Intake Division. The role focuses on client placement, staff supervision, and program quality in a busy intake environment.

The incumbent will coordinate with shelter staff, line up training, monitor staffing schedules, and lead case conferences. Strong writing, communication, and CARES proficiency are essential.

Qualifications

• Bachelor's degree and two years of full-time social casework experience, at least one year in supervision.
• Strong writing and communication skills; proficient with CARES.
• Ability to supervise social services staff and coordinate with shelter providers.

Responsibilities

• Provide supervision and technical assistance to the social services staff.
• Function as the liaison with shelter staff and community-based providers to facilitate client placement into alternative housing.
• Refer staff to the DHS Training Bureau for ongoing training.
• Develop and monitor staffing schedules; prepare and review monthly program activity reports.
• Coordinate and participate in case conferences and internal/external meetings.
• Make recommendations for innovative strategies to meet client needs.
• Collaborate with DHS contracted sites and agencies involved with homelessness services.
• Monitor non-compliant clients and apply Client Responsibility procedures when needed.
• Submit Client Responsibility cases for review and sanction when applicable.

Skills

Excellent writing

Communication skills

Computer skills

Education

Baccalaureate degree

Tools

CARES

Job description

APPLICANTS MUST BE PERMANENT IN THE SUPERVISOR II (SOCIAL SERVICES) CIVIL SERVICE TITLE

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness.

In partnership with other City agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.

DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department Of Homeless Services (DHS) Is Recruiting One (1) Supervisor Level II At Auburn Assessment Shelter Within The Shelter Intake Division Who Will

• Provide supervision and technical assistance to the social services staff.
• Function as the liaison with shelter staff and community-based providers to facilitate client placement into alternative housing.
• Refer staff to the DHS Training Bureau to ensure social service staff receive adequate and ongoing training.
• Develop and monitor staffing schedules; prepare and review monthly reports on program activities and staff operations.
• Coordinate and participate in case conferences and internal/external meetings.
• Make recommendations for the development of innovative strategies and techniques to enhance programs that meet client needs.
• Collaborate with DHS contracted sites and various agencies directly involved with providing services for the homeless.
• Monitor non-compliant clients and utilize Client Responsibility procedures when needed.
• Submit Client Responsibility cases for review and sanction, when applicable.

SUPERVISOR II (SOCIAL SERVICES - 52312)

Minimum Qualifications

A baccalaureate degree from an accredited college and two years of full-time satisfactory experience in social casework, at least one year of which must have been in a supervisory capacity.

Preferred Skills

• Excellent writing and communication, and computer skills. - Proficiency with CARES.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

$69,880.00 – $80,362.00