SENIOR TAX COMPLIANCE REPRESENTATIVE

Employment Development Department; California; Hybrid; USD 74,000 - 93,000; Full time

Job summary

The Employment Development Department in California is seeking a Senior Tax Compliance Representative to lead the Contribution Adjustment Group, overseeing workload processing, policy formation, and reporting accuracy. This role requires strong leadership, analytical thinking, and effective communication to support voluntary compliance.

Hybrid telework is available; located in Sacramento County with a standard 8:00 a.m.–5:00 p.m. shift and Monday–Friday work week.

Qualifications

• Demonstrated leadership in a multidisciplinary team.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication.
• Efficient at organizing workload and staff performance.

Responsibilities

• Lead the Contribution Adjustment Group (CAG) and oversee CAS workloads.
• Draft policies and procedures for CAS operations.
• Develop and maintain reports; coordinate training and staff development.
• Serve as the procedural advisor and represent the group in meetings.

Skills

Leadership

Analytical

Communication

Organizational skills

Tools

TPAD systems

Job description

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-534069
Position #(s): 280-640-8687-006
Working Title: Senior Tax Compliance Representative
Classification: SENIOR TAX COMPLIANCE REPRESENTATIVE
$6,646.00 - $8,324.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Work Shift: 8:00 a.m. - 5:00 p.m.
Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov

Job Description And Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
Why join the Contribution Adjustment Section (CAS) in the Tax Processing and Accounting Division (TPAD)?
The CAS is engaged in providing critical services to California employers by processing exception workloads and ensuring data integrity through analysis and taxpayer outreach. We support employers by resolving exception workloads and ensuring the accuracy of tax payments, returns, adjustments, refunds, and petitions.
We are an innovative and solution-oriented team of knowledgeable professionals who support taxpayers and guide them towards voluntary compliance. We are driven by curiosity, optimism, the belief that everyone can grow, and we care about our people.
Are you a highly motivated person that values a positive, empowering and inclusive work environment? Do you possess excellent analytical, communication and organizational skills? If you are looking for an exciting opportunity and want to join a dynamic team and unlock your potential as a Senior Tax Compliance Representative (STCR), then this is the place for you!

About This Role

The STCR in the Tax Processing and Accounting Division's (TPAD) Contribution Adjustment Section (CAS), serves as the Group Lead and assists the Tax Administrator I (TA I) in planning, organizing, and directing the activities relating to the workloads in CAS. Our Section performs critical functions in processing employer tax payments, returns, adjustments, overpayment, and non-audit related petitions and hearings. We are looking for an individual to lead the Contribution Adjustment Group (CAG) 5. The incumbent will be responsible for overseeing CAS workloads and functions, drafting policy and procedures, tracking staff progress, developing and providing training, developing and maintaining reports, conducting system testing, special projects and providing administrative support to the section.
Additionally, the STCR acts as the procedural advisor and attends meetings as the Group's representative. As Group Lead, the STCR prepares and maintains accurate inventory and production reports for the Group and runs daily and weekly reports to assist the TA I in the workload management process.
The successful candidate will have the special combination of excellent leadership, analytical, communication, interpersonal, and coaching and mentoring skills. In addition, they will possess knowledge of the automated systems used in TPAD, have experience and the ability to work independently or as part of a team, demonstrate a high level of performance, and ensure goals and timeliness are met. The incumbent should be inquisitive and willing to step outside of the box.
This position is in the heart of downtown Sacramento and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.
The office is within walking distance of Light Rail, farmer's markets during the summer months, the Golden 1 Center, and an eclectic collection of retailers, restaurants, and entertainment venues.
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.
Position(s) exist in Sacramento County.
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.
You will find additional information about the job in the Duty Statement.

Special Requirements

A cover letter is required. Failure to include a cover letter will disqualify you from advancing to the interview process.
The cover letter should be no longer than two pages and must contain the following information:

• Begin your letter by addressing the hiring manager Scott Simpson by name.
• Cover letter must include the title of position you are applying for, Senior Tax Compliance Representative in the EDD Contribution Adjustment Section.
• Your cover letter must have a statement describing how your skills and experience align with the desirable qualifications listed and make you the best candidate for the job.

Examination/Assessment

If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
The SENIOR TAX COMPLIANCE REPRESENTATIVE is a Departmental Promotional exam for EDD employees only. The next administration of the STCR exam is tentatively scheduled for JUNE 2027.
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Final Filing Date: 10/16/2026