Senior TAM: Federal Data Center Solutions

Dell

Omaha (NE)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Job summary

Dell Technologies is seeking a Senior Advisor, Technical Account Manager in Omaha, Nebraska. TAMs act as proactive, senior technical leads, ensuring service levels and environment availability while guiding customers through complex data center infrastructures.

You will deepen knowledge across storage, compute, networking, cybersecurity and edge-core-cloud synergies, build internal and external relationships, and assist the sales team with design and implementation of complex system

Qualifications

US citizen with TS/SCI clearance and CI polygraph.
8+ years of related experience in a professional role.
Deep knowledge of Dell PowerEdge servers, networking, and storage hardware.
Strong VMware experience and familiarity with diagnostic tools.
Customer-facing with escalation management in high-pressure environments; able to work onsite five days a week.

Responsibilities

Learn and maintain deep technical acumen of Dell portfolio including storage, compute, networking, cybersecurity, converged and hyper-converged systems, and edge-core-cloud synergies.
Develop internal relationships within Dell and earn trust amongst the account executives, program/project managers, executive leadership team members, infrastructure delivery teams, and security offices.
Develop external relationships and earn trust with customers and partners through a demonstration of the highest caliber of professional, technical, and mission competence.
Assist customer and sales team with design, definition, and implementation of complex system requirements.