Senior Talent Operations Lead: High-Volume Recruiting

IES Communications; Phoenix (AZ); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

401K Match

Paid Time Off

Life Insurance

Medical Coverage

Dental & Vision

Disability Options

Job summary

IES Communications in the United States is seeking a Senior Recruiting Coordinator to own the Americas Workforce Academy and the temp-to-perm programs end-to-end. You will lead a team of Temp and Temp-to-Perm Staffing Assistants, manage 50-100 hires per month, and partner with Recruiting Operations on CXM rollouts and our Talent Playbook.

The role requires strong organizational skills, experience leading a high-volume program, and bilingual English/Spanish communications.

Qualifications

• 2+ years in recruiting, staffing, or HR operations
• Experience leading a team, preferred
• iCIMS or comparable ATS experience, strongly preferred
• A track record of managing high-volume, fast-moving requisitions across multiple stakeholders without dropping the ball
• Strong written and verbal communication bilingual (English/Spanish) is a big plus given the population we support
• Willingness to travel to support program sites

Responsibilities

• Lead all Temp and Temp-to-Perm Staffing Assistants daily direction, guidance, and workload oversight
• Drive the temp and temp-to-perm process end-to-end, including eligibility tracking, timing, and conversion documentation
• Be the go-to person when things get complicated troubleshooting scheduling, compliance, or onboarding gaps
• Keep workflows tight and aligned with Staffing Assistants in IESOS
• Own the Americas Workforce Academy from kickoff through onboarding through full training completion for a high-volume book of 50-100 hires per month
• Own the temp-to-perm program overall: diagnose what's not working and rebuild it
• Support Staffing Assistants through high-volume onboarding of 250+ temp placements and conversions per week
• Track and report on conversion rates and program metrics that actually tell the story
• Help build the Talent Playbook documenting how we source, screen, offer, and hand off onboarding, the right way
• Support the CXM rollout in iCIMS, including mail merge workflows, silver-medalist sourcing, and newsletter automation
• Partner on the roadmap for what's next in Talent Operations

Skills

Recruiting experience

Team leadership

iCIMS ATS

High-volume hiring

Bilingual EN/ES

Travel willingness

Tools

iCIMS

Job description

IES Communications in the United States is seeking a Senior Recruiting Coordinator to own the Americas Workforce Academy and the temp-to-perm programs end-to-end. You will lead a team of Temp and Temp-to-Perm Staffing Assistants, manage 50-100 hires per month, and partner with Recruiting Operations on CXM rollouts and our Talent Playbook.

The role requires strong organizational skills, experience leading a high-volume program, and bilingual English/Spanish communications.