Senior Talent Operations Coordinator

IES Communications; Phoenix (AZ); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

401K Match

Paid Time Off

Life Insurance

Medical Coverage

Dental & Vision

Disability Options

Job summary

IES Communications in the United States is seeking a Senior Recruiting Coordinator to own the Americas Workforce Academy and the temp-to-perm programs end-to-end. You will lead a team of Temp and Temp-to-Perm Staffing Assistants, manage 50-100 hires per month, and partner with Recruiting Operations on CXM rollouts and our Talent Playbook.

The role requires strong organizational skills, experience leading a high-volume program, and bilingual English/Spanish communications.

Qualifications

• 2+ years in recruiting, staffing, or HR operations
• Experience leading a team, preferred
• iCIMS or comparable ATS experience, strongly preferred
• A track record of managing high-volume, fast-moving requisitions across multiple stakeholders without dropping the ball
• Strong written and verbal communication bilingual (English/Spanish) is a big plus given the population we support
• Willingness to travel to support program sites

Responsibilities

• Lead all Temp and Temp-to-Perm Staffing Assistants daily direction, guidance, and workload oversight
• Drive the temp and temp-to-perm process end-to-end, including eligibility tracking, timing, and conversion documentation
• Be the go-to person when things get complicated troubleshooting scheduling, compliance, or onboarding gaps
• Keep workflows tight and aligned with Staffing Assistants in IESOS
• Own the Americas Workforce Academy from kickoff through onboarding through full training completion for a high-volume book of 50-100 hires per month
• Own the temp-to-perm program overall: diagnose what's not working and rebuild it
• Support Staffing Assistants through high-volume onboarding of 250+ temp placements and conversions per week
• Track and report on conversion rates and program metrics that actually tell the story
• Help build the Talent Playbook documenting how we source, screen, offer, and hand off onboarding, the right way
• Support the CXM rollout in iCIMS, including mail merge workflows, silver-medalist sourcing, and newsletter automation
• Partner on the roadmap for what's next in Talent Operations

Skills

Recruiting experience

Team leadership

iCIMS ATS

High-volume hiring

Bilingual EN/ES

Travel willingness

Tools

iCIMS

Job description

At IES Communications, we hire people who show up, put in the work, and genuinely care about doing right by others, that's true for the crews we build and the team we build them with. We're looking for a Senior Recruiting Coordinator to lead our Americas Workforce Academy and temp-to-perm programs end-to-end: not a piece of the process, the whole thing, from the first day a candidate walks into the day they're fully trained and thriving.

This is a role for someone who wants real ownership. You'll lead a team of Temp and Temp-to-Perm Staffing Assistants, run a high-volume program (50-100 hires a month), and partner directly with our Recruiting Operations Manager on the projects shaping the future of our talent function including our Talent Playbook, a major CXM rollout in iCIMS, and our new Talent Hub.

If you're organized, resourceful, and energized by building things that don't exist yet, keep reading.

What You'll Own

• Lead all Temp and Temp-to-Perm Staffing Assistants daily direction, guidance, and workload oversight
• Drive the temp and temp-to-perm process end-to-end, including eligibility tracking, timing, and conversion documentation
• Be the go-to person when things get complicated troubleshooting scheduling, compliance, or onboarding gaps
• Keep workflows tight and aligned with Staffing Assistants in IESOS

Programs

• Own the Americas Workforce Academy from kickoff through onboarding through full training completion for a high-volume book of 50-100 hires per month
• Own the temp-to-perm program overall: diagnose what's not working and rebuild it
• Support Staffing Assistants through high-volume onboarding of 250+ temp placements and conversions per week
• Track and report on conversion rates and program metrics that actually tell the story

Projects & Initiatives

• Help build the Talent Playbook documenting how we source, screen, offer, and hand off onboarding, the right way
• Support the CXM rollout in iCIMS, including mail merge workflows, silver-medalist sourcing, and newsletter automation
• Partner on the roadmap for what's next in Talent Operations

What You Bring

• 2+ years in recruiting, staffing, or HR operations bonus points for temp-to-perm workforce management experience
• Experience leading a team, preferred
• iCIMS or comparable ATS experience, strongly preferred
• A track record of managing high-volume, fast-moving requisitions across multiple stakeholders without dropping the ball
• Sharp organizational instincts and comfort owning a program with minimal oversight
• Strong written and verbal communication bilingual (English/Spanish) is a big plus given the population we support
• Bonus: experience supporting a specific client or account-based hiring program
• Willingness to travel to support program sites

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO & Affitive Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

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Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.