Senior Systems Operations Engineer – 24x7 Incident Response

IMCS Group; Glen Allen (VA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading IT services provider in Glen Allen, Virginia is seeking a Systems Operations Contractor to provide advanced operational support. The role involves monitoring enterprise systems, resolving incidents, and maintaining operational documentation. The ideal candidate has strong experience in IT operations, incident response, and the ability to work independently while coordinating with technical teams. Participation in a 24x7 on-call rotation is required. Competitive compensation and benefits are offered.

Responsibilities

• Provides senior-level IT operations support, including system monitoring and incident response.
• Coordinates with technical teams to ensure system availability and stability.
• Maintains operational documentation for accurate procedures.

Skills

Enterprise systems monitoring

Incident response

Production operations support

Batch job scheduling

Root cause analysis

ITIL-aligned operational support

Service desk support

Operational documentation

Independent work

Strong communication skills

24x7 operations support

UNIX/Linux administration

Job description

A leading IT services provider in Glen Allen, Virginia is seeking a Systems Operations Contractor to provide advanced operational support. The role involves monitoring enterprise systems, resolving incidents, and maintaining operational documentation. The ideal candidate has strong experience in IT operations, incident response, and the ability to work independently while coordinating with technical teams. Participation in a 24x7 on-call rotation is required. Competitive compensation and benefits are offered.