Senior Systems Engineer - Networking & Data Center

Supermicro; San Jose (CA); On-site; USD 137,000 - 156,000; Full time

Job summary

Supermicro, a leading provider of server, storage and networking solutions, is seeking a Sr. System Engineer to roll out and maintain business-critical applications and services.

You will resolve escalated issues, coach engineers, and lead complex projects with strong communication and leadership. The role requires hands-on experience in servers, networking, and product qualification, with travel up to 25% for deployment and customer engagements.

Qualifications

• 8+ years of work-related experience in Deep Learning and Machine Learning.
• Strong knowledge in computer server HW, networking, cluster application software, cluster platform, and benchmarks.
• Solid communication skills in both verbal and written.
• Excellent relationship management, negotiation, and marketing skills.
• Strong executive presence with a track record of winning mid to large clients/business.

Responsibilities

• Work with Solution Architects to design, deploy, and troubleshoot networks.
• Travel onsite with the deployment team to configure switches and troubleshoot link issues. Up to 25% travel is expected.
• Help set up and maintain network test environment.
• Maintain inventory of switches, transceivers, and high-speed cables.
• Work with Product Managers to qualify or re-qualify products and write qualification reports.
• Participate in customer meetings to capture their network requirements.
• Submit paperwork under the guidance of Product Managers to enable new products in the SAP system.
• Help answer customer technical inquiries via email.
• Write technical white papers related to prototypes as well as final resulting products.
• Co-work with external VARs for RFQ/RFP and project management.
• Ensure customer overall satisfaction, collaborate with internal engineering teams to resolve issues.

Skills

Deep Learning

Machine Learning

Communication skills

Relationship management

Negotiation

Executive presence

Education

Bachelor's degree in engineering or business

MBA (preferred)

Job description

Supermicro, a leading provider of server, storage and networking solutions, is seeking a Sr. System Engineer to roll out and maintain business-critical applications and services.

You will resolve escalated issues, coach engineers, and lead complex projects with strong communication and leadership. The role requires hands-on experience in servers, networking, and product qualification, with travel up to 25% for deployment and customer engagements.