Data Center Field Solutions Engineer

Supermicro; San Jose (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Supermicro is seeking a motivated Field Application Engineer to support customer projects in enterprise data centers. You will work with sales, PM, hardware/software teams to plan, implement, and maintain projects, and help with internal/external communications to ensure goals are met.

The role requires 2+ years in systems/hardware engineering, knowledge of x86/ARM, Linux/Windows, and scripting; some travel is expected. Opportunities include pre-sales support and technical documentation.

Qualifications

• Bachelor’s degree in Computer Engineering, Electrical Engineering, or a related technical field.
• 2+ years of experience in systems, hardware, or application engineering (internship or academic project experience plus)
• Basic understanding of x86 and ARM architectures, CPU/GPU platforms, and storage solutions.
• Solid HW system debug and diagnostics skills
• Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus. Familiar with server management tools (ipmitool and Redfish API)
• Familiar with server management tools (ipmitool and Redfish API)
• Basic scripting (BASH or Python) is a plus.
• Good communication skills and teamwork with a proactive attitude
• Ability to manage multiple small tasks and projects in a fast-paced environment

Responsibilities

• Coordinate projects for large enterprise customers with senior engineers and management
• Deliver hardware and software solutions that meet customer requirements in collaboration with internal teams
• Assist in deploying and maintaining data center and server solutions using x86 and ARM architectures
• Troubleshoot issues in compute, storage, and networking environments
• Contribute to testing, documentation, and reporting for ongoing and new projects
• Prepare technical materials and learn product features for training and pre-sales activities
• Visit on-site facilities to enable solution integration and issue resolution
• Travel up to 25%

Skills

x86/ARM architectures

HW system debugging

Linux

Windows

Virtualization

Scripting (Bash/Python)

Communication & teamwork

Multi-tasking

Education

Bachelor’s degree in Computer/Electrical Engineering or related field

Tools

ipmitool

Redfish API

Job description

Supermicro is seeking a motivated Field Application Engineer to support customer projects in enterprise data centers. You will work with sales, PM, hardware/software teams to plan, implement, and maintain projects, and help with internal/external communications to ensure goals are met.

The role requires 2+ years in systems/hardware engineering, knowledge of x86/ARM, Linux/Windows, and scripting; some travel is expected. Opportunities include pre-sales support and technical documentation.