Senior Systems Engineer, Mail & Messaging Automation

ServiceNow

San Diego (CA)

On-site

USD 140,000 - 190,000

Full time

14 days+

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Benefits offered by this job

Remote-friendly? (not specified)

Job summary

ServiceNow in San Diego, CA, is looking for a Senior Systems Engineer to join the Mail & Messaging team. You will build, operate, and improve the systems that support enterprise email technologies and messaging infrastructure.

The role emphasizes Python development, Linux-based production services, and collaboration with senior engineers to deliver reliable, scalable mail solutions and drive automation. This position offers opportunities to mentor others, participate in design reviews, and

Qualifications

Experience administering Linux-based production systems.
Proficiency in Python or another modern language for production services.
Experience with internet email technologies (SMTP, mail routing, delivery).
Strong networking fundamentals and distributed systems troubleshooting skills.
Ability to deliver technical projects independently and communicate with stakeholders.

Responsibilities

Design, develop, and maintain services and automation for enterprise mail infrastructure.
Write production-quality code in Python or a comparable language.
Troubleshoot complex issues involving email systems, backend services, networking, and Linux platforms.
Implement and support service integrations and operational tooling used by the Mail & Messaging team.
Drive small to medium projects, identifying opportunities to improve processes, automation, and service health.
Participate in design reviews, code reviews, operational readiness activities, and mentoring of newer engineers.