Senior Systems Engineer - Dallas (On-Site, Evening Shift)

Iron Mountain; Dallas (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Day-One Benefits

Flexible vacation

Continuous Career Development

Competitive compensation

Job summary

Iron Mountain in Dallas, TX seeks a Senior Systems Engineer to support on-site imaging and file transfer environments. The role focuses on ensuring high availability, operating critical hardware and software, and collaborating with DevOps and Implementation teams to deliver platform improvements.

The ideal candidate will bring extensive IT experience with Windows, SQL, Active Directory, and Kofax, plus PowerShell scripting and travel up to 15%.

Qualifications

• Bachelor's degree or 5+ years IT industry experience.
• Experience with remote control tools, Windows 10/11, Windows Server 2016, SQL Database, and Active Directory.
• Experience deploying and troubleshooting Kofax and batch class deployments.

Responsibilities

• Provide on-site support at imaging centers and central imaging environments (FISMA/IMGS).
• Own day-to-day operational tasks for critical hardware and software including scanners and file transfer tools.
• Lead maintenance activities to meet SLAs and ensure high availability.
• Handle escalations and participate in on-call rotations.
• Onboard new Digital Solutions customers and process change requests.
• Improve existing processes and implement controls to monitor productivity and SLA adherence.
• Collaborate with Implementation and DevOps teams to roll out fixes and enhancements.

Skills

Bachelor's degree

Windows

SQL Server

Active Directory

Kofax imaging

Batch deployments

PowerShell

Networking

On-site support

Education

Bachelor's degree (B.A./B.S.)

Tools

Kofax

Remote control tools

SQL Server

Job description

Iron Mountain in Dallas, TX seeks a Senior Systems Engineer to support on-site imaging and file transfer environments. The role focuses on ensuring high availability, operating critical hardware and software, and collaborating with DevOps and Implementation teams to deliver platform improvements.

The ideal candidate will bring extensive IT experience with Windows, SQL, Active Directory, and Kofax, plus PowerShell scripting and travel up to 15%.