Senior Systems Engineer - Cloud, Windows & Infrastructure Automation

SwitchThink Solutions LLC; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

SwitchThink Solutions LLC is seeking a Systems Engineer to design, build, and maintain infrastructure for our financial services clients. The role focuses on servers, virtualization, cloud, storage, and disaster recovery, collaborating with security and client teams to ensure high availability.

You will lead projects from requirements to deployment, mentor junior staff, and drive automation using PowerShell and IaC practices within an MSP environment.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field preferred.
• 6+ years of experience in systems administration, technical support, infrastructure operations, or managed services required.
• 6+ years of experience supporting Microsoft Windows operating systems and enterprise infrastructure technologies required.
• 1+ years of experience within a Managed Services Provider (MSP) environment preferred.
• 1+ years experience supporting financial institutions or highly regulated environments preferred.
• 1+ years experience with Microsoft Azure preferred.
• Working knowledge of server hardware troubleshooting, PowerShell for automation and scripting, and infrastructure monitoring tools to support system health and performance required.
• Proficiency in Microsoft Windows Server administration, Active Directory, and virtualization platforms such as VMware vSphere or Microsoft Hyper-V required.
• Working knowledge of Microsoft 5 Office 365 administration fundamentals required.
• Demonstrate competency with backup and recovery technologies required.
• Demonstrates expertise in DNS, DHCP, and TCP/IP networking fundamentals required.
• Strong communication skills to communicate clearly and professionally with technical and non-technical audiences required.
• Microsoft, VMware, CompTIA, or similar technical certifications preferred.

Responsibilities

• Design, build, implement, administer, and maintain infrastructure solutions supporting SwitchThink Solutions and its credit union clients.
• Support Windows Server, virtualization platforms, Microsoft 365 services, cloud technologies, storage systems, backup solutions, and enterprise applications.
• Participate in infrastructure upgrades, migrations, technology refreshes, and modernization initiatives while ensuring solutions are secure, scalable, and aligned with business requirements.
• Monitor, troubleshoot, and resolve infrastructure-related incidents, requests, and performance issues in accordance with established service level objectives.
• Execute maintenance, patching, change management, system lifecycle management, and operational support activities while maintaining system reliability and availability.
• Develop and maintain technical documentation, standards, procedures, implementation plans, and knowledge articles to support operational effectiveness and service delivery.
• Support cybersecurity, compliance, disaster recovery, and business continuity initiatives to maintain secure and resilient environments.
• Collaborate with Infrastructure, Security, Database Administration, Networking, Service Desk, Project, and Client Success teams to deliver exceptional client outcomes.
• Identify opportunities for automation, standardization, and process improvement while continuously developing technical expertise and contributing to a culture of innovation and continuous learning.

Skills

Windows Server

Active Directory

VMware vSphere

Hyper-V

PowerShell

DNS

DHCP

Office 365

Azure

Backup Recovery

Automation

MECM/SCCM

Networking

Education

Bachelor's degree in IT or related field

Tools

MECM/SCCM

Job description

SwitchThink Solutions LLC is seeking a Systems Engineer to design, build, and maintain infrastructure for our financial services clients. The role focuses on servers, virtualization, cloud, storage, and disaster recovery, collaborating with security and client teams to ensure high availability.

You will lead projects from requirements to deployment, mentor junior staff, and drive automation using PowerShell and IaC practices within an MSP environment.