Senior Systems Engineer, Applications & Automation

Intercontinental Exchange (ICE); Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Job summary

Intercontinental Exchange, Inc. seeks a Senior Systems Engineer to design, implement, and maintain high-availability mixed UNIX/Windows environments supporting MFT (Sterling Integrator, Axway), messaging (SWIFT, IBM MQ), and reporting (Tableau).

You will partner with developers, operations, and release teams in a fast-paced service-oriented setting. The role emphasizes automation, root-cause analysis, and mentoring, with on-call rotations for after-hours support.

Qualifications

• Bachelor’s degree in CIS or equivalent experience in Systems Engineering/Information Technology.
• 5+ years proven experience with third party application support.
• Strong initiative to learn and assimilate new software/technologies and improve business processes.
• Demonstrated fundamental knowledge of Linux (RedHat preferred).
• Demonstrated fundamental knowledge of Windows (2019+).
• Fundamental understanding of SDLC processes and tools (GIT, Puppet, etc.).
• Fundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod).
• Scripting knowledge (Perl, BPML, JavaScript, Bash, Python, PowerShell).
• Top-tier analytics and problem solving.
• Ability to work in a fast-paced service-oriented team environment.
• Customer focused, and dedicated to the best possible user experience.
• Excellent communication with tech and biz teams.

Responsibilities

• Design, plan and implementation of integrated solutions.
• Tune systems for maximum available performance.
• Respond to and assist in production operations in a 24/7 environment.
• Troubleshoot and resolve issues proactively and on discovery.
• Application support and administration for SWIFT, IBM MQ, IBM Sterling Integrator, File Gateway, Tableau, and other apps.
• Manage configurations, patch levels and evolution paths.
• Provide technical analysis, resolve problems, and propose solutions.
• Coordinate with developers, operations staff, release engineers, and end-users.
• Educate and mentor team members and operations staff.
• Participate in a weekly on-call rotation for after-hours support and change events.

Skills

Analytical skills

Problem solving

Communication

Customer focus

Team collaboration

Education

Bachelor’s degree in CIS or equivalent

Tools

GIT

Puppet

Ansible

Tableau

LDAP

Oracle

MySQL

Job description

Intercontinental Exchange, Inc. seeks a Senior Systems Engineer to design, implement, and maintain high-availability mixed UNIX/Windows environments supporting MFT (Sterling Integrator, Axway), messaging (SWIFT, IBM MQ), and reporting (Tableau).

You will partner with developers, operations, and release teams in a fast-paced service-oriented setting. The role emphasizes automation, root-cause analysis, and mentoring, with on-call rotations for after-hours support.