Mainframe Automation Engineer for Service Reliability

ICE; Jacksonville (FL); On-site; USD 100,000 - 150,000; Full time

Job summary

Intercontinental Exchange, Inc. seeks an Automation Engineer in the Service Reliability team to enhance mainframe reliability through automation tools. You will support incidents, troubleshoot production issues, and drive continuous improvement for enterprise-scale platforms.

You will work with operations and support teams in a fast-paced environment, implementing automation changes, and documenting processes to ensure stable, compliant infrastructure across global markets.

Qualifications

• 3+ years of functional MVS systems experience, specifically related to Operating systems and a Sysplex environment.
• Software development or infrastructure development experience in a production environment.
• Proficiency in JCL and JCLCheck.
• Experience with Broadcom ESP.
• Strong Linux/Unix system administration with IBM Mainframe focus.
• Familiarity with Agile methods (Scrum/Kanban) and Jira.
• Experience with Git and code repository services (SVN, CVS, BitBucket, GitHub).

Responsibilities

• Develop and maintain tools for operations platforms to meet customer service standards and reduce incidents.
• Troubleshoot issues during validation and production phases.
• Update existing processes and design new ones to optimize performance.
• Collaborate with internal customers to understand automation requirements.
• Participate in or lead continuous improvement projects driven by automation.
• Collaborate with team members to enhance existing projects.
• Create quality measurements to track project improvements.
• Provide technical analysis and resolve problems in a 24/7 production environment.
• Build and maintain technical documentation and SOPs for break fix.
• Participate in on-call rotation as needed.
• Perform any other activities as directed by management.

Skills

JCL / JCLCheck

IBM z/OS

Mainframe Operations

Automation Frameworks

Agile Methods

Linux/Unix Admin

Tools

Broadcom ESP

Jira

Git

SVN

Bitbucket

GitHub

Job description

Intercontinental Exchange, Inc. seeks an Automation Engineer in the Service Reliability team to enhance mainframe reliability through automation tools. You will support incidents, troubleshoot production issues, and drive continuous improvement for enterprise-scale platforms.

You will work with operations and support teams in a fast-paced environment, implementing automation changes, and documenting processes to ensure stable, compliant infrastructure across global markets.