Senior Systems & Compliance Specialist – Hybrid

Mercantil Commerce Bank; Kansas City (MO); Hybrid; USD 37,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Job summary

Commerce Bank in Kansas City, MO seeks a Senior Systems Support Specialist to provide expert support for line-of-business systems, drive audits, testing, and production issue resolutions. You will lead improvements, collaborate across units, and mentor teammates to ensure compliance and resilience.

The role emphasizes disaster recovery planning, vendor coordination, and delivering innovative solutions while maintaining strong regulatory alignment and operational excellence.

Qualifications

• Associate’s degree or equivalent combination of education and experience required.
• 5+ years experience developing systems and performing reporting and analysis required.
• 2+ years Trust Operations related experience required.
• Experience of business resumption planning preferred

Responsibilities

• Support audit responses and compliance with SOC1, SOX, and Fed/State examinations.
• Manage system enhancements and testing, production issue resolution.
• Lead projects, collaborate with management and other business units.
• Mentor and coach team members within the department.
• Assist with system upgrades and special initiatives.

Skills

SQL

SharePoint

Excel

Business Objects

Stakeholder management

Team coaching

Analytical thinking

Education

Associate’s degree

Tools

Microsoft Word

Microsoft Teams

Microsoft Outlook

Excel

Job description

Commerce Bank in Kansas City, MO seeks a Senior Systems Support Specialist to provide expert support for line-of-business systems, drive audits, testing, and production issue resolutions. You will lead improvements, collaborate across units, and mentor teammates to ensure compliance and resilience.

The role emphasizes disaster recovery planning, vendor coordination, and delivering innovative solutions while maintaining strong regulatory alignment and operational excellence.