Senior Systems Analyst - Hospitality IT & Vendor Liaison

Seminole Hard Rock

United States

In loco

USD 85.000 - 110.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

Seminole Hard Rock is seeking a Systems Analyst to support the Support Services IT department. The role focuses on configuring, maintaining, and implementing applications per business needs while collaborating with IT staff and vendors.

You will participate in vendor product discussions and align solutions with the technology stack. The ideal candidate has 4–5 years of systems analysis experience in a complex environment, is willing to on-call for end users, and open to travel nationally and

Competenze

University degree in Computer Science or Business Administration or equivalent experience.
4-5 years as systems analyst in a complex technical environment, with leadership/mentoring experience.
Willingness to carry company phone for on call rotation schedule to support end users.
On-call rotation requiring willingness to evening, weekend, and holiday work, as needed.
Open minded, self-starter, organized, independent.
Ability to work and thrive in a fast paced and team environment.
Ability to work in a cross functional team.
Excellent analytical and problem solving skills.
Excellent written and verbal communication skills.
Willingness to travel as deemed necessary by IT Management (national & international).

Mansioni

Maintains schedule of applications refreshes. Collaborates with different members of the IT department and vendors to execute upgrades to existing systems.
Key and active participant in the design of technical solutions to solve business problems, abiding to architectural principles and standards.
Configure new and existing applications according to specifications.
Technical expert and/or liaison on a series of products within the technology stack, working with vendors as needed. Develops technical documentation in a clear and concise manner. Deeply understands technical requirements.
Works with IT team to define and execute long and short term roadmap.
Perform tuning and maintenance of applications.
Supports assigned applications in collaboration with level 1 support and other members of the IT department including vendor resources.
Mentors and teaches junior systems analysts as needed
Perform lunch and learns and demos, Educate business and IT members on products.
Follows operational IT processes.
Escalates issues to appropriate team member as needed.