Senior Systems Analyst - Hospitality IT & Upgrades

Seminole Hard Rock Hotel & Casino; United States; On-site; USD 85,000 - 105,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino is seeking a Systems Analyst to join the Support Services IT department. You will understand and implement applications, configure systems, and collaborate with IT and vendors to drive upgrades within the technology stack.

The role requires a university degree in CS or Business Administration and 4-5 years of experience in a technical environment. On-call rotation including evenings, weekends, and holidays is required; hospitality experience is a plus.

Qualifications

• University degree in Computer Science or Business Administration required; OR, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• 4-5 years of experience as a systems analyst in a complex technical environment; lead/senior analyst mentoring staff is a plus.

Responsibilities

• Maintains schedule of applications refreshes.
• Collaborates with IT department and vendors to upgrade existing systems.
• Designs technical solutions to solve business problems following architectural principles and standards.
• Configures new and existing applications per specifications.
• Acts as technical expert and liaison for products within the technology stack with vendors as needed.
• Develops technical documentation clearly and concisely.
• Defines and executes long and short term IT roadmaps.
• Performs tuning and maintenance of applications.
• Supports applications with Level 1 and other IT teammates including vendor resources.
• Mentors junior analysts, conducts lunch-and-learns and demos, educates business and IT on products.
• Follows operational IT processes and escalates issues as needed.

Skills

Analytical skills

Problem solving

Written communication

Verbal communication

Education

CS or Business Admin degree

Tools

Restaurant systems

Retail systems

Merchandise inventory systems

Job description

Seminole Hard Rock Hotel & Casino is seeking a Systems Analyst to join the Support Services IT department. You will understand and implement applications, configure systems, and collaborate with IT and vendors to drive upgrades within the technology stack.

The role requires a university degree in CS or Business Administration and 4-5 years of experience in a technical environment. On-call rotation including evenings, weekends, and holidays is required; hospitality experience is a plus.