Senior Systems Analyst — Finance & Interface Systems

Lakeland Regional Health-Florida; Lakeland (FL); Hybrid; USD 92,393 - 115,502; Full time

Job summary

Lakeland Regional Health is seeking a Systems Analyst III to design information systems aligned with the organization’s architecture and to engage with end users for timely incident resolution. Under supervision, you will collect requirements, define scope, and maintain documentation to support ongoing operations and development.

You will serve as a primary project resource and escalation point, coordinating changes, testing, and training while upholding quality and customer service standards in

Qualifications

• Experience in systems analysis and troubleshooting.
• Ability to gather business requirements and support applications.
• Knowledge of information systems and project work.
• Experience with testing and documentation.

Responsibilities

• Gather business requirements and translate into system solutions.
• Coordinate project plans and track status.
• Provide end-user support and resolve incidents promptly.
• Create and maintain test scripts and documentation.
• Ensure compliance with change management and SLA standards.

Skills

Systems analysis

End user support

Documentation

Project coordination

Incident resolution

Education

Master's degree

Job description

Lakeland Regional Health is seeking a Systems Analyst III to design information systems aligned with the organization’s architecture and to engage with end users for timely incident resolution. Under supervision, you will collect requirements, define scope, and maintain documentation to support ongoing operations and development.

You will serve as a primary project resource and escalation point, coordinating changes, testing, and training while upholding quality and customer service standards in