Senior Systems Administrator — VMware, Windows & Networking

Charles IT; Stamford (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) plan with employer contribution

Paid time off (PTO) and holidays

Paid parental leave

Work-from-home (WFH) bank

Health, dental, and vision insurance

Life insurance

Short- and long-term disability

Flexible Spending Accounts (FSA)

Dog-friendly office

Team lunches

Company-sponsored activities

Job summary

Charles IT is seeking a Systems Administrator in Stamford, CT to provide frontline and escalation support for our clients. You will troubleshoot issues, manage Microsoft technologies, virtual environments, backups, and network devices while maintaining clear client communication and thorough ticket documentation.

The role requires strong organizational skills, the ability to handle multiple tasks in a fast-paced environment, and a proactive, self-driven approach.

Qualifications

• 5+ years of experience in IT administration or systems support.
• Certifications such as MCSA, VCP, CCNA are a plus.
• Experience with ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is advantageous.
• Excellent communication and ability to manage multiple tasks in a client-focused environment.

Responsibilities

• Provide support and troubleshooting to resolve technical issues for end users.
• Support Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Support virtual environments including VMware and Hyper-V.
• Support backup and disaster recovery solutions.
• Configure, install, and support network devices and services including WAN/LAN, routers, firewalls, and security.
• Communicate ticket progress, changes, or outages to customers.
• Document internal processes and procedures related to duties and responsibilities.
• Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise.
• Other duties as assigned.

Skills

Communication

Time management

Customer service

Self-motivation

Tools

ConnectWise

Cisco

Meraki

Datto

VMware

Office 365

Job description

Charles IT is seeking a Systems Administrator in Stamford, CT to provide frontline and escalation support for our clients. You will troubleshoot issues, manage Microsoft technologies, virtual environments, backups, and network devices while maintaining clear client communication and thorough ticket documentation.

The role requires strong organizational skills, the ability to handle multiple tasks in a fast-paced environment, and a proactive, self-driven approach.