Senior Systems Administrator - M365, VMware & Automation

Booth & Associates, LLC; Summerville, Northern (SC, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Booth & Associates, LLC is seeking a Systems Administrator to support and maintain Microsoft 365, server, virtualization, networking, and endpoint environments across multiple offices. You will be the primary IT resource for an assigned office and collaborate with the corporate IT team on infrastructure, automation, and end-user support.

This role requires a seasoned IT professional who can troubleshoot complex issues, administer production systems, and own infrastructure-related problems

Qualifications

• Three or more years of technical support, systems administration, infrastructure support, or a related IT role.
• Experience supporting Windows 10/11, Windows Server, and Microsoft 365 environments.
• Working knowledge of Active Directory, Group Policy, DNS, DHCP, and business networking fundamentals.
• Experience administering or supporting a production virtualization environment, such as VMware or Proxmox.
• Mid-level PowerShell experience, including the ability to read, modify, troubleshoot, and create scripts for common administrative tasks.
• Experience troubleshooting desktops, laptops, printers, mobile devices, networks, user accounts, and business applications.
• Ability to manage competing priorities, establish reasonable deadlines, document work, and communicate status without frequent oversight.
• Strong customer service, problem-solving, and written and verbal communication skills.
• Self-starter who can operate independently at a remote office while collaborating effectively with colleagues across multiple locations.
• Ability to participate in occasional after-hours maintenance and travel to other company offices as business needs require.

Responsibilities

• Support and maintain Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Entra ID, and Intune.
• Administer and support Windows Server environments, Active Directory, Group Policy, DNS, DHCP, file services, and related infrastructure.
• Support and maintain virtualization platforms, including VMware and Proxmox.
• Monitor system health, performance, backups, patching, endpoint protection, and security compliance; escalate risks and critical issues as appropriate.
• Create, maintain, test, and document PowerShell scripts used for automation, endpoint management, software deployment, reporting, and systems administration.
• Provide Tier 2 and Tier 3 technical support, diagnosing and resolving complex issues involving Windows, Active Directory, Microsoft 365, networking, servers, virtualization, endpoints, and line-of-business applications.
• Provision and deploy workstations, user accounts, applications, mobile devices, and other IT resources for new and existing employees.
• Manage IT inventory and coordinate repair, replacement, and lifecycle of laptops, desktops, accessories, phones, printers, and related equipment.
• Serve as the primary onsite IT contact for the assigned office and provide hands-on support for switching, routing, Wi-Fi access points, conferencing equipment, and other core technologies.
• Assist with server upgrades, system migrations, disaster recovery planning, office technology projects, and infrastructure improvements.
• Support and contribute to a company-wide safety culture by following established safety standards, policies, and best practices.
• Support engineering and business applications and coordinate with vendors or service providers when additional assistance is required.
• Create and maintain SOPs, technical documentation, system configurations, troubleshooting guides, and employee training materials.
• Identify opportunities to improve reliability, security, and efficiency through automation, standardization, and process improvement.
• Travel occasionally to company offices to provide onsite technical support, equipment deployment, and project assistance as needed.
• Communicate technical concepts clearly and professionally to technical and non-technical employees, vendors, and leadership.

Skills

Microsoft 365

Windows Server

Active Directory

PowerShell

VMware

Proxmox

Networking fundamentals

Troubleshooting

Documentation

Remote office support

Education

Associate degree in Computer Science / IT / Networking

Equivalent professional experience considered

Tools

VMware vSphere

Proxmox VE

Microsoft Intune

Entra ID

Exchange Online

SharePoint Online

Office 365 admin tools

Job description

Booth & Associates, LLC is seeking a Systems Administrator to support and maintain Microsoft 365, server, virtualization, networking, and endpoint environments across multiple offices. You will be the primary IT resource for an assigned office and collaborate with the corporate IT team on infrastructure, automation, and end-user support.

This role requires a seasoned IT professional who can troubleshoot complex issues, administer production systems, and own infrastructure-related problems