Senior System Engineer (MSP)

Bowman Williams; Austin (TX); Hybrid; USD 100,000 - 120,000; Full time

Job summary

An established industry player in IT services is seeking a Senior System Engineer to join their dynamic team in Austin. This hybrid role offers the flexibility of remote work combined with in-person client visits. You will leverage your expertise in M365 administration, virtualization, and firewall management to deliver exceptional service to a diverse client base. The company fosters a supportive and innovative culture, prioritizing employee growth and well-being. If you thrive in a collaborative environment and are passionate about technology, this opportunity is perfect for you.

Benefits

100% Company-Paid Medical, Dental, and Vision Insurance

401(k) with Company Match

Generous PTO and Paid Holidays

Paid Certifications and Professional Development

Annual Company and Team Outings

Tech Stipend for Work from Home Setup

Career Growth Plans and Mentorship Opportunities

Casual and supportive company culture

Qualifications

• 2+ years of MSP experience required.
• Strong experience with Windows Server and M365.
• Ability to explain technical concepts clearly.

Responsibilities

• Support clients with advanced system administration and troubleshooting.
• Lead client onboarding and network assessments.
• Document environments and maintain accurate records.

Skills

M365 administration

Virtualization management

Azure AD configuration

Firewall setup and troubleshooting

Client-facing communication

Tools

VMware

Hyper-V

ConnectWise

Datto

Kaseya

Job description

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $120,000.00/yr

Additional compensation types

Annual Bonus and Sign-on bonus

About Us:

We are a premier Managed Service Provider based in Austin, TX, delivering cutting-edge IT solutions to a diverse client base across industries like legal, finance, healthcare, and tech. Our mission is simple: empower our clients through innovation, reliability, and exceptional service. We believe in taking care of our people just as much as our clients — offering a supportive, flexible work environment where you can truly thrive.

Position Overview:

We’re seeking a Senior System Engineer with strong MSP experience to support our growing client base. You’ll work directly with a variety of businesses, providing advanced system administration, project leadership, migrations, cloud support, and escalated troubleshooting. This is a hybrid position — work-from-home flexibility combined with onsite client visits and team collaboration in our Austin office.

What You’ll Be Doing:

• M365 administration, migrations, and Intune deployments
• Virtualization management using VMware and Hyper-V
• Azure AD configuration, management, and Azure VM setups
• Firewall setup, configurations, and troubleshooting (SonicWall, Fortinet, Cisco Meraki)
• RMM tool usage for proactive support and monitoring (ConnectWise, Datto, Kaseya)
• Lead client onboarding, network assessments, and infrastructure upgrades
• Handle Tier 3 escalations and project-based initiatives
• Work closely with clients to advise and pitch technology solutions
• Document environments, create SOWs, and maintain accurate records

What We’re Looking For:

• 2+ years of experience at an MSP
• Strong experience with Windows Server, M365, Azure, VMware/Hyper-V
• Firewall experience (deployments and configurations)
• Strong client-facing communication skills — ability to explain technical concepts clearly

Perks and Benefits:

• Competitive Base Salary ($100,000–$120,000) + Performance Bonuses
• 100% Company-Paid Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Generous PTO and Paid Holidays
• Paid Certifications and Professional Development Programs
• Annual Company and Team Outings
• Tech Stipend (Work from Home Setup)
• Career Growth Plans and Mentorship Opportunities
• A casual, supportive, and fun company culture

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Bowman Williams by 2x

Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

Get notified when a new job is posted.

Sign in to set job alerts for “System Engineer” roles.

Austin, TX $170,000.00-$240,000.00 1 day ago

Austin, TX $85,000.00-$95,000.00 1 week ago

Software Engineer III, Embedded Systems/Firmware, AR

Austin, TX $170,000.00-$240,000.00 2 weeks ago

Austin, TX $95,000.00-$138,000.00 1 day ago

Software Engineer - Datacenter networking

End User Computing Onsite Systems Engineer

Austin, TX $192,640.00-$288,960.00 1 week ago

End User Computing Onsite Systems Engineer

Austin, TX $134,000.00-$196,000.00 1 week ago

Austin, TX $200,000.00-$300,000.00 1 week ago

Austin, TX $157,040.00-$235,560.00 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.