Sr. IT Systems Engineer - REMOTE

ZipRecruiter; Cincinnati (OH); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior IT Systems Engineer to enhance their IT solutions and support end users. This role involves leading endpoint management, automating systems, and providing technical support while fostering a culture of mentorship within the IT team. The ideal candidate will thrive in a dynamic environment and possess deep technical expertise in MDM tools, Windows OS, and scripting with PowerShell. Join a forward-thinking company dedicated to improving healthcare administration through innovative technology and a commitment to employee development.

Qualifications

• Proficiency in MDM tools and Windows OS.
• Experience with PowerShell for automation and configuration management.

Responsibilities

• Lead implementation of MDM and EDR platforms for endpoint security.
• Automate OS updates and software provisioning.
• Provide technical support and resolve complex IT issues.

Skills

MDM/Endpoint Tools (Intune, NinjaOne, Kandji)

Windows OS

Microsoft 365

Azure

Active Directory

Group Policy

Networking Protocols (TCP/IP, DNS, DHCP)

PowerShell

Jira Service Desk

Problem-Solving

Tools

Jira

Job description

Job DescriptionJob Description

S&S Health is a premier healthcare administration company located in Mason, Ohio. We offer self, level, and fully funded solutions that lower costs while improving outcomes with a consumer-centric experience. Our integrated benefits, services, and technology platform are designed to meet the needs of employers, third-party administrators (TPAs), and health systems. With a nationwide presence, we have the capability to sell and service in every state.

The Senior IT Systems Engineer is responsible for developing and implementing IT solutions, automating systems, supporting end users, and ensuring the efficiency, stability, and security of IT services. The ideal candidate is a self-motivated problem solver with deep technical expertise and a passion for mentoring team members and driving process improvements.

Responsibilities:

• Endpoint Management: Lead the implementation and administration of MDM and EDR platforms to ensure endpoint security and compliance across the organization.
• Automation & Scripting: Develop scripts to automate virtual desktop deployments, software installations, and /access processes, with integration into systems like Jira.
• System Maintenance: Automate OS updates, application patching, and software provisioning to maintain system health and minimize disruption.
• Technical Support: Triage and resolve complex hardware, software, and networking issues, prioritizing tickets based on SLAs and business impact.
• Documentation: Maintain detailed technical documentation and contribute to internal knowledge base resources to support consistent, scalable IT practices.
• Team Mentorship: Provide guidance and knowledge sharing to junior IT team members, fostering a culture of continuous learning.
• Collaboration: Partner with cross-functional teams to support broader IT initiatives and improve the overall user experience.

Qualifications:

• Technical Skills: Proficiency with MDM/endpoint tools such as Intune, NinjaOne, or Kandji. Deep expertise in Windows OS, Microsoft 365, and Azure environments.
• Infrastructure Knowledge: Hands-on experience with Active Directory, Group Policy, and Entra ID. Solid understanding of networking protocols (TCP/IP, DNS, DHCP).
• Scripting: Experience with PowerShell for system automation and configuration management.
• Tool Familiarity: Comfortable using remote support solutions and service desk platforms, particularly Jira Service Desk.
• Soft Skills: Strong problem-solving and communication skills, with a client-focused approach to internal service delivery.
• Flexibility: Able to adapt quickly in a dynamic IT environment with shifting priorities and evolving technologies.

S&S Health is committed to creating a safe and secure workplace for all employees. Please note that all final candidates will undergo a comprehensive background check and drug testing as part of our hiring process.