Senior Symitar Core Solutions Analyst

Dutch Point Credit Union; Wethersfield (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Dutch Point Credit Union seeks a Senior Core Solutions Analyst to resolve complex production issues, keep critical processing reliable, and improve day-to-day operations. You will partner with the VP of Core Solutions in a hands-on role with no direct reports, gradually owning key functions and building Dutch Point-specific knowledge.

You will administer Symitar Episys and related applications, manage processing, and coordinate vendor escalations while strengthening backup and recovery

Qualifications

• Senior Core Solutions Analyst with Symitar Episys expertise.
• Ability to troubleshoot complex production issues and maintain dependable processing.
• Strong documentation, runbooks creation, and knowledge transfer.

Responsibilities

• Administer, configure, and troubleshoot Symitar Episys and connected apps, including rates, parameters, reports, and production changes.
• Independently maintain processing, batch jobs, file transfers, interfaces, and scheduled jobs.
• Resolve complex production incidents and routine helpdesk requests; coordinate vendor escalations.
• Review and test PowerOn programs, scripts, and vendor enhancements with approvals and post-release checks.
• Document runbooks and dependencies; cross-train; verify backup execution; participate in continuity/recovery activities.
• Translate business needs into configuration, workflow, reporting, and automation improvements.
• Coordinate device/access support with IT and on-site staff; assist with audits and security controls.

Job description

Dutch Point Credit Union seeks a Senior Core Solutions Analyst to resolve complex production issues, keep critical processing reliable, and improve day-to-day operations. You will partner with the VP of Core Solutions in a hands-on role with no direct reports, gradually owning key functions and building Dutch Point-specific knowledge.

You will administer Symitar Episys and related applications, manage processing, and coordinate vendor escalations while strengthening backup and recovery