Senior Style Consultant - Retail & Customer Experience

Tapestry (Coach/Kate Spade); Conway (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

Kate Spade New York in Conway, NH is seeking a customer-focused Sales Associate to bring the brand experience to life on the shop floor. You will greet guests, offer styling advice, and help customers explore complete looks.

You will collaborate with the team to maintain an organized selling environment, demonstrate product knowledge across categories, and drive friendly, high-energy service during busy periods and holidays.

Qualifications

• Experience in a retail environment is required or preferred.
• Excellent communication and interpersonal skills are essential.
• Ability to multitask, prioritize, and work collaboratively in a team.
• Willingness to learn omni/virtual selling techniques and stay current with social media trends.

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Skills

Professional selling

Interpersonal skills

Retail experience

Teamwork

Social media awareness

Job description

Kate Spade New York in Conway, NH is seeking a customer-focused Sales Associate to bring the brand experience to life on the shop floor. You will greet guests, offer styling advice, and help customers explore complete looks.

You will collaborate with the team to maintain an organized selling environment, demonstrate product knowledge across categories, and drive friendly, high-energy service during busy periods and holidays.