Brand Stylist & Customer Experience Lead

Tapestry; Las Vegas (NV); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition assis

Job summary

Kate Spade New York is seeking a customer-focused retail associate to deliver exceptional service and styling advice across its collections. You will greet guests, listen to needs, present complete looks, and guide purchase decisions with confidence, while ensuring a seamless checkout and stockroom accuracy.

Bring prior retail experience, strong communication, and a passion for fashion. You’ll engage customers, share brand storytelling, and contribute to a positive team environment in a dynamic

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.
• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Skills

Customer engagement

Storytelling

Product knowledge

Multi-tasking

Team collaboration

Tools

POS system

Stockroom organization

Job description

Kate Spade New York is seeking a customer-focused retail associate to deliver exceptional service and styling advice across its collections. You will greet guests, listen to needs, present complete looks, and guide purchase decisions with confidence, while ensuring a seamless checkout and stockroom accuracy.

Bring prior retail experience, strong communication, and a passion for fashion. You’ll engage customers, share brand storytelling, and contribute to a positive team environment in a dynamic