Senior Style Advisor & Styling Leader

Varley; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Varley is seeking a Full Time Senior Style Advisor for our Madison Avenue location in New York. The SSA will deliver exceptional customer experiences, mentor colleagues, and drive store performance.

You will build a loyal customer base, implement Varley service standards, and collaborate with management on store initiatives while using CRM tools and POS systems to enhance relationships.

Qualifications

• Minimum 2 years’ experience in a supervisory or service-led retail role, preferably in a premium or omnichannel environment.
• Strong team player with positivity, professionalism, and enthusiasm.
• Passionate about delivering exceptional customer experiences and building long-term relationships.
• Skilled in styling, product storytelling, and personalized service.
• Commercially aware and motivated to achieve sales targets.

Responsibilities

• Act as visible ambassador for Varley and cultivate trust, community, and exceptional service.
• Build long-term relationships with customers to grow loyalty and repeat business.
• Lead by example in delivering Varley service ceremony in all interactions.
• Provide styling advice, create outfits, and offer personalized guidance to exceed expectations.
• Support retail events and in-store experiences.
• Mentor junior Style Advisors and share customer insights with store leadership.

Skills

Customer service

Styling guidance

CRM platforms

Mentoring

Communication

Team leadership

Tools

POS systems

CRM platforms

Job description

Varley is seeking a Full Time Senior Style Advisor for our Madison Avenue location in New York. The SSA will deliver exceptional customer experiences, mentor colleagues, and drive store performance.

You will build a loyal customer base, implement Varley service standards, and collaborate with management on store initiatives while using CRM tools and POS systems to enhance relationships.