Senior Style Advisor: Elevate Service & Style

Varley International Holdings; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Varley Clothing seeks a Senior Style Advisor to be a brand ambassador and keyholder, delivering exceptional customer experiences, mentoring colleagues, supporting the store team, and driving commercial performance.

Responsibilities include building a loyal customer base, implementing Varley's service ceremony, collaborating with management on store initiatives, and leading by example to uphold service standards while offering styling guidance and personalized recommendations.

Qualifications

• Minimum 2 years’ experience in a supervisory or service-led retail role.
• Proficient with CRM platforms and POS systems.
• Excellent communication and mentoring skills.
• Strong knowledge of fashion, lifestyle trends.
• Ability to lead and inspire a premium customer experience.

Responsibilities

• Deliver Varley customer experience consistently across all interactions.
• Build long-term relationships with customers to grow loyalty.
• Mentor junior Style Advisors and support store leadership.
• Drive sales and KPIs through personalized service.
• Support operational standards and store presentation.
• Lead clienteling initiatives via CRM platforms.

Skills

Brand ambassador

Customer experience

Styling & product storytelling

Mentoring

Sales leadership

CRM & clienteling

Communication

Team collaboration

Tools

POS systems

CRM platforms

Job description

Varley Clothing seeks a Senior Style Advisor to be a brand ambassador and keyholder, delivering exceptional customer experiences, mentoring colleagues, supporting the store team, and driving commercial performance.

Responsibilities include building a loyal customer base, implementing Varley's service ceremony, collaborating with management on store initiatives, and leading by example to uphold service standards while offering styling guidance and personalized recommendations.