Hourly - Senior Office Assistant, Educator Preparation

Brookdale Community College; Middletown Township (NJ); On-site; USD 23,419 - 31,684; Full time

Job summary

Brookdale Community College seeks a Senior Office Assistant to provide clerical, administrative, and customer service support for the Educator Preparation Programs. You will manage student records, coordinate communications, and assist with accreditation documentation and reporting.

Responsibilities include data entry, scheduling, and assisting with program operations while maintaining confidentiality and delivering excellent student service.

Qualifications

• Three years of prior experience in an office support position is necessary.
• Educational environment experience is preferred.
• High school graduation required; associate's degree preferred.

Responsibilities

• Provide clerical, administrative, and customer service support for Educator Preparation Programs.
• Maintain electronic student records and program documentation.
• Coordinate meetings, orientations, and information sessions; prepare agendas and minutes.

Skills

Customer service

Communications

Interpersonal skills

Organizational skills

Report preparation

Confidentiality

Microsoft Office

Office procedures

Education

High school diploma

Associate's degree preferred

Tools

Colleague or similar database

Microsoft Office Suite

Job description

Overview

The Senior Office Assistant provides clerical, administrative, and customer service support for Brookdale Community College's Educator Preparation Programs, includingK-12 Subject Matter Specific,Career and Technical Education (CTE), K-6 Elementary Education, P-3 Early Childhood Education, teacher apprenticeships, and paraprofessionalprograms. The position serves as a primary point of contact for candidates, instructors, and external partners while maintaining student records, processing documentation, coordinating communications, and supporting program operations. The incumbent assists with data entry, reporting, scheduling, accreditation documentation, and compliance-related activities to ensure efficient program administration and excellent student service.

Responsibilities

Administrative and Clerical Support

• Draft, edit, prepare, and distribute correspondence, reports, meeting materials, and program communications.
• Maintain electronic filing systems for student records and program documentation.
• Coordinate meetings, appointments, orientations, and information sessions.
• Prepare agendas and record meeting minutes.
• Support instructor onboarding and routine administrative needs.

Records Management and Data Entry

• Maintain accurate student records in Colleague and other program databases.
• Enter and update course, section, enrollment, and candidate information.
• Track candidate progress, observations, completion requirements, and certification-related documentation.
• Assist with preparation of reports for program administrators, accreditation activities, NJDOE reporting, and institutional assessment.
• Review documents for completeness and identify routine discrepancies requiring follow-up.

Student and Candidate Support

• Serve as a point of contact for Educator Preparation Program candidates via phone, email, and in-person communication.
• Respond to inquiries regarding admissions, registration, program requirements, course schedules, and certification pathways.
• Assist candidates with completion and submission of required program documentation.
• Direct candidates to appropriate college resources and support services.
• Maintain professional and timely communication with students throughout the program lifecycle.

Educator Preparation Program Support

• Assist administrators with operational support for all programs.
• Support preparation and organization of accreditation and regulatory documentation.
• Assist with candidate orientations, information sessions, and program events.
• Coordinate communications with school district partners, instructors, and external stakeholders as directed.

Qualifications

Education

• Highschoolgraduationrequired. Associate's Degreepreferred.

Experience

• Threeyearspriorexperience inanofficesupportpositionofsimilar responsibility is necessary.
• Experienceinaneducationalenvironmentpreferred.

Knowledge Abilities/Skills

• Outstandingcustomerserviceandcommunicationsskills.
• Provenabilitytowork effectively with students ofvarying ages and diverse backgrounds.
• Stronginterpersonal andorganizationalskillswiththeabilityto develop effective working relationships with students, staff, and faculty.
• Abilitytopreparereportsandpublications. Ability to maintain confidentiality.
• Computer literacy skillsatanintermediate levelwith the demonstrated ability to utilize and apply Microsoft OfficeOutlook, Word, Excel, andPowerPoint aswell as specializedsoftware programs and computer applications.
• Abilitytolearnandapplyofficepractices, procedures, policies,and regulations that are essential to the position.

Pay Rate

$19.97/hr