Senior Strategy & Operations Associate, Success

PowerToFly; Illinois; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

Winter break

401k matching

Paid parental leave

Job summary

Relativity is seeking a Senior Strategy & Business Operations Associate to partner with the Success leadership in planning, prioritization, and execution. You will translate frontline intelligence into a clear operating picture and advise on AI- and technology-driven initiatives.

Strong communication and analytical skills are essential across executive audiences. You will collaborate with a broad set of teams to ensure alignment with department goals, manage complex workloads, and help shape

Qualifications

• 3–5 years of experience in strategy, business operations, management consulting, or customer success operations.
• A balance of relationship-building and analytical rigor with senior leaders; capable of turning data into action.
• Experience owning decisions in ambiguous, fast-moving settings and building new processes.

Responsibilities

• Serve as strategic thought partner to Success leadership, aiding planning and execution of operating rhythm.
• Collaborate with Relativity Success teams to translate ground intelligence into prioritization and reporting.
• Support cross‑team prioritization, assess dependencies, surface conflicts, and anchor decisions.
• Stay close to in-flight work to ensure reporting reflects a complete picture.
• Recommend actions with cross-team dependencies and risks, attaching proposed courses of action.

Skills

Strategy

Business Operations

Consulting

Cross-functional teamwork

Operational Excellence

Process Improvements

Project Management

Risk Management

Strategic Planning

Strategy Development

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity is seeking a Senior Strategy & Business Operations Associate to partner with the Success leadership in planning, prioritization, and execution. You will translate frontline intelligence into a clear operating picture and advise on AI- and technology-driven initiatives.

Strong communication and analytical skills are essential across executive audiences. You will collaborate with a broad set of teams to ensure alignment with department goals, manage complex workloads, and help shape