Senior Strategic Accounts Manager – Growth & Expansion

Brex; New York (NY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, dental & vision

Generous vacation

In-office days, lunches & offsites

Carrot Fertility benefits

Generous parental leave

Commuter benefits

4 fully remote weeks

Job summary

Brex is seeking an Account Manager II to strategically own a high-value book of 100–130 complex accounts. You will drive net revenue retention and expansion while acting as the primary commercial contact, tailoring value messaging to CFOs and FP&A teams.

You’ll lead multi-product negotiations, collaborate with Risk, Legal, and Deal Desk, mentor junior AMs, and consistently hit retention quotas through structured discovery, business cases, and rigorous forecasting.

Qualifications

• 4+ years in customer-facing roles managing a book of business
• Experience negotiating multi-product deals and driving renewal/expansion
• Finance-language fluency and ability to articulate business value to CFOs/FP&A
• Familiarity with ERPs, spend management platforms, or AP automation tools
• Series 7 license is a plus

Responsibilities

• Own a book of 100–130 accounts and drive net revenue retention and expansion
• Serve as the primary commercial contact and align Brex value with customer goals
• Lead complex negotiations across pricing, terms, and multi-year commitments
• Collaborate with Sales and Solutions Engineering on expansion and cross-sell
• Turn churn-risk accounts around with proactive action plans
• Deliver quarterly business reviews tying product value to ROI and expansion
• Maintain accurate forecast, pipeline, and CRM hygiene in Salesforce
• Meet or exceed retention and expansion quotas quarterly
• Mentor junior AMs and raise team standards

Skills

Account management

Forecasting

CRM/Salesforce

Cross-functional collaboration

Negotiation

Mentoring

Expansion sales

Churn management

Education

Bachelor’s degree in finance, business, or related fields

Tools

Salesforce

Gong

Job description

Brex is seeking an Account Manager II to strategically own a high-value book of 100–130 complex accounts. You will drive net revenue retention and expansion while acting as the primary commercial contact, tailoring value messaging to CFOs and FP&A teams.

You’ll lead multi-product negotiations, collaborate with Risk, Legal, and Deal Desk, mentor junior AMs, and consistently hit retention quotas through structured discovery, business cases, and rigorous forecasting.