Senior Strategic Accounts Growth Leader

Benchmark, Inc.; Cedar Rapids (IA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Performance-based incentive

Comprehensive benefits

Paid time off

Job summary

Benchmark, Inc. in the United States seeks a Senior Strategic Account Manager to own strategic growth for national accounts. You will build executive relationships, plan capital strategies, and influence client decisions to drive long-term profitability.

You will lead cross-functional teams, anticipate client needs, and develop comprehensive strategic account plans to expand revenue while protecting existing business. This role demands strong communication and a results-driven mindset.

Qualifications

• Bachelor’s Degree or equivalent experience in Business, Marketing, Public Relations, Communications, Engineering, or a related field.
• Proven track record of exceeding sales goals and executing a successful sales process.
• Strong client-focused mindset with the ability to build trust, relationships, and anticipate and meet diverse stakeholder needs.
• Strategic thinker, skilled in developing long-term strategic sales plans aligned with company goals.
• Excellent verbal, written and active listening skills for conveying complex ideas and building rapport.
• Proficient in negotiation to secure profitable contracts while maintaining positive relationships.
• Solid understanding of financial concepts to maximize revenue and profitability.
• CRM proficiency for data and activity tracking.
• Proficient in Microsoft Office Suite.

Responsibilities

• Build executive-level relationships positioning Benchmark as a trusted advisor.
• Lead business conversations around capital planning, risk management, asset strategy, and long-term planning.
• Create opportunities to influence client decisions before projects are formally identified.
• Build trust and influence with clients through transparent, respectful, and collaborative communication across all levels.
• Anticipate client needs by analyzing accounts to identify growth opportunities, including additional sites and products.
• Collaborate with cross-functional teams (Client Managers, Marketing, Finance, Consultants) to develop customized strategies for client growth.
• Manage a book of business, including a specified revenue target, and identify areas for upselling and retaining clients.
• Actively participate in industry events and seminars to stay connected and expand the network.
• Continuously seek to improve processes, workflows, and tools to enhance account management efficiency and effectiveness.
• Own the business performance of assigned strategic accounts.
• Know the sales, revenue, profitability, pipeline, strategic opportunities, risks, and client health of every assigned account.
• Develop strategies to grow sales while protecting existing business.
• Take ownership of problems by coordinating internal resources rather than waiting for direction.
• Operate with the mindset that your accounts are your business.
• Conduct regular business reviews to track performance, address concerns, and ensure client satisfaction.
• Seek feedback to enhance services and exceed client expectations.
• Lead cross-functional account teams to deliver exceptional client experiences.
• Align Consultants, Account Specialists, Marketing, Finance, and Operations around account priorities.
• Remove obstacles and drive accountability across departments.
• Ensure everyone supporting the client understands priorities and next steps
• Develop comprehensive strategic account plans for key clients.
• Identify executive relationships, buying influences, capital planning cycles, competitive threats, and expansion opportunities.
• Ensure strategic account plans result in measurable client actions and business growth.
• Regularly assess and adjust the sales approach to meet revenue goals.
• Work closely with internal teams (Business Development, Consultants, Marketing) to align resources, support client objectives and ensure seamless client experiences.
• Provide regular updates and reports on account activities, performance, and growth opportunities.
• Maintain accurate client records and activity in the CRM system, ensuring up-to-date documentation.
• Provide management with timely reports on forecasts and pipeline status.

Skills

Humble

Hungry

People Smart

Balanced

Self-Aware

Disciplined

Goal-Oriented

Confident

Lifelong Learner

Strategic Thinker

Education

Bachelor’s Degree or equivalent experience

Tools

CRM Proficiency

Microsoft Office

Job description

Benchmark, Inc. in the United States seeks a Senior Strategic Account Manager to own strategic growth for national accounts. You will build executive relationships, plan capital strategies, and influence client decisions to drive long-term profitability.

You will lead cross-functional teams, anticipate client needs, and develop comprehensive strategic account plans to expand revenue while protecting existing business. This role demands strong communication and a results-driven mindset.