Senior Store Service Manager: Fashion-Forward Leader

My Melrose; Carlsbad (NM); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plan

Employee Discount

401(k) Plan with company match

Paid Time Off

Monthly Bonus Potential

Job summary

My Melrose in Carlsbad, NM is seeking a Sr. Service Manager to lead the store team and deliver exceptional customer experiences. You will oversee sales floor operations, maintain visual standards, and ensure smooth opening/closing routines while driving performance.

The role requires retail leadership experience, strong people skills, and the ability to train and motivate associates. A full-time schedule including nights and weekends is expected.

Qualifications

• Minimum of 6 months of management experience in retail or non-retail.
• Retail experience is a plus.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to train, direct others and develop associates at all levels.
• Good organizational skills with attention to detail.
• Ability to read and interpret floor plans, safety rules and operating instructions.
• Ability to perform cash register functions.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise.
• Stylish with a love of fashion.

Responsibilities

• Assist the Store Manager with daily operations.
• Manage the sales floor and maintain visual standards.
• Perform opening and closing routines including deposits and shipment receipts.
• Assist in developing associates at all levels.
• Build a cohesive team aligned with store goals.
• Execute daily direction and goals with staff.
• Incorporate loss prevention and safety into operations.

Skills

Store management

Customer service

Team development

Interpersonal skills

Organizational skills

Cash handling

Scheduling & time management

Open/close procedures

Fashion awareness

Tools

POS system

Job description

My Melrose in Carlsbad, NM is seeking a Sr. Service Manager to lead the store team and deliver exceptional customer experiences. You will oversee sales floor operations, maintain visual standards, and ensure smooth opening/closing routines while driving performance.

The role requires retail leadership experience, strong people skills, and the ability to train and motivate associates. A full-time schedule including nights and weekends is expected.