Senior Store Manager: Multi-Store Sales Leader

Mattress Firm; Florida; Presencial; USD 86.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and viz

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Descripción de la vacante

Mattress Firm is seeking a Senior Store Manager to lead vision, initiatives, and achieve sales goals across multiple store units. You will drive selling programs, coach teams, and ensure an exceptional in-store experience for customers.

You will manage staffing, hiring, performance reviews, and develop talent while maintaining compliance with company policies. The role requires lifting 50+ pounds and coordinating with field teams to optimize merchandising and marketing efforts.

Formación

• Experience leading selling programs and achieving KPI results across multiple stores.
• Ability to train and coach store employees in sales, product knowledge and operating activities; conduct performance reviews and development plans.
• Demonstrated focus on customer-centric store environments.
• Experience coordinating staffing, hiring and workforce management frameworks.
• Ability to move 50+ pounds as part of store operations.

Responsabilidades

• Drive individual and team sales performance and KPIs
• Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
• Create an environment where customers always at the center and have an exceptional experience
• Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
• Assist in multi-store staffing, interviewing, and hiring qualified candidates
• Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
• Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level
• Ensure store execution of product merchandising, marketing, and POP standards
• Ensure company policies, including appearance and functionality standards, and state regulations are followed
• Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
• Lift or move 50+ pounds.

Conocimientos

Sales leadership

Coaching & Feedback

Customer focus

Staffing & Interviewing

Communication with field teams

Descripción del empleo

Mattress Firm is seeking a Senior Store Manager to lead vision, initiatives, and achieve sales goals across multiple store units. You will drive selling programs, coach teams, and ensure an exceptional in-store experience for customers.

You will manage staffing, hiring, performance reviews, and develop talent while maintaining compliance with company policies. The role requires lifting 50+ pounds and coordinating with field teams to optimize merchandising and marketing efforts.