Senior Store Manager

Goodwill Industries International, Inc.; Pittsburg (TX); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Professional development

Job summary

Goodwill of the San Francisco Bay is seeking an experienced Retail Store Leader to drive our store operations and achieve revenue and production goals at a Pittsburg, CA location. This role leads the Assistant Store Manager, Production Team and Donation Attendants, while coordinating with the Retail District Manager on strategic plans to increase donations.

You will manage payroll and expenses, ensure excellent customer service, and build a bench of future leaders to support store growth.

Qualifications

• Three or more years of experience leading 40+ FTEs in a high-volume thrift environment.
• Background in high-volume grocery, restaurant or manufacturing strongly encouraged.
• Experience leading a store with $3M+ annual revenue preferred.
• Proven ability to generate revenue and achieve production goals.
• Strong understanding of financial metrics, reporting and budget management.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Drive store production, lead and develop Assistant Store Manager(s), Production Team, and Donation Attendants.
• Develop and execute retail operations plan to meet daily, monthly, quarterly and yearly goals for operating income, revenue and production.
• Build strong bench of future leaders to support succession and store growth.
• Maintain annual revenue expectation of $2.5M and coordinate with Retail District Manager to implement strategic plans to increase donations.
• Monitor product levels daily to achieve bottom line sales budget.
• Manage payroll and operating costs within budget.
• Ensure excellent customer service to donors and customers, and maintain a clean store environment reflecting Goodwill brand.
• Partner with community businesses and organizations to promote Goodwill mission.
• Train and develop Team Members, ensuring they fulfill duties and maintain company standards.
• Coordinate with donation staff to sort and prepare donations for processing.
• Ensure Production Team prices and displays products per company standards to reach store goals.
• Allocate resources with other store locations to maximize area performance.
• Perform performance management and staffing and compensation.
• Participate in company culture change efforts and change management processes.

Skills

Lead large teams

Revenue growth

Budget management

MS Office proficiency

Job description

Position Overview

Goodwill of the San Francisco Bay is seeking an experienced Retail Store Leader to drive retail business operations at a Retail Store location. The role is eligible for a monthly bonus and requires successful completion of training. The store location is 396 Atlantic Avenue, Pittsburg, California, 94565.

Pay Range

Minimum $100,000.00

Key Responsibilities

• Drive store production, lead and develop Assistant Store Manager(s), Production Team, and Donation Attendants.
• Develop and execute retail operations plan to meet daily, monthly, quarterly and yearly goals for operating income, revenue and production.
• Build strong bench of future leaders to support succession and store growth.
• Maintain annual revenue expectation of $2.5M and coordinate with Retail District Manager to implement strategic plans to increase donations.
• Monitor product levels (floor work, as‑is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget.
• Manage payroll and operating costs within budget.
• Ensure excellent customer service to donors and customers, and maintain a clean store environment reflecting Goodwill brand.
• Partner with community businesses and organizations to promote Goodwill mission.
• Train and develop Team Members, ensuring they fulfill duties and maintain company standards.
• Coordinate with donation staff to sort and prepare donations for processing.
• Ensure Production Team prices and displays products per company standards to reach store goals.
• Allocate resources with other store locations as directed by Retail District Manager to maximize area performance.
• Perform performance management (coaching, discipline, improvement plans, reviews) and staffing and compensation.
• Participate in company culture change efforts and change management processes.
• Other related duties as assigned.

Minimum Qualifications

• Three or more years of experience leading 40+ FTEs in a high-volume thrift environment.
• Background in high-volume grocery, restaurant or manufacturing strongly encouraged.
• Experience leading a store with $3M+ annual revenue preferred.
• Proven ability to generate revenue and achieve production goals.
• Strong understanding of financial metrics, reporting and budget management.
• Proficiency in Microsoft Office Suite.
• Ability to pass a background check as applicable.
• Proficient in speaking and reading English.
• Reliable transportation to perform daily tasks.

Benefits

Full‑time positions offer medical, dental and vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program.

EEO and Diversity Statement

Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals are considered without regard to race, color, religion, sex, national origin, disability, military status, age, genetic information or any other protected category. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. Individuals with a disability may be entitled to a reasonable accommodation under applicable laws. Please contact Goodwill of the San Francisco Bay at 1‑833‑624‑0920 option 6 or [e-mail] if you require an accommodation.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.