Senior Store Leader | Multi-Store Growth & Uncapped Commissions

Mattress Firm Inc.; Concord, Northern (NC, KY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Employee discounts on Sleep products

Excellent career growth opportunities

Mental health and life resources

Job summary

Mattress Firm is seeking a Senior Store Manager to lead vision across multiple store units, drive sales, and ensure an exceptional in-store experience. You will manage selling programs, coach staff, and support omni-channel initiatives to center the customer experience.

The role emphasizes team leadership, staff development, and achieving KPI targets, with expected travel and collaboration with marketing and operations teams.

Qualifications

• Experience leading multi-store teams.
• Strong sales and customer service focus.
• Ability to manage staffing, training, and development.

Responsibilities

• Drive individual and team sales performance and KPIs.
• Train and coach store employees in sales, product knowledge and operations.
• Assist in staffing, interviewing, and hiring qualified candidates.
• Coordinate with field teammates to address issues and opportunities.
• Ensure in-store merchandising and POP standards are executed.

Skills

Sales Leadership

Team Coaching

Staffing & Hiring

Store Operations

KPI Management

Omni-Channel

Job description

Mattress Firm is seeking a Senior Store Manager to lead vision across multiple store units, drive sales, and ensure an exceptional in-store experience. You will manage selling programs, coach staff, and support omni-channel initiatives to center the customer experience.

The role emphasizes team leadership, staff development, and achieving KPI targets, with expected travel and collaboration with marketing and operations teams.