Brand Ambassador Store Lead

Tapestry; Virginia; Hybrid; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, part of Tapestry, is seeking a Brand Ambassador to lead the sales floor, uphold Coach values, and deliver exceptional customer experiences in a fashion-forward environment. The role emphasizes collaboration, data-driven improvement, and maintaining a strong leadership presence to meet store goals.

Ideal candidates bring 1+ years in retail leadership, ability to recruit and train teams, and a customer-centric mindset.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to operate on the sales floor and drive leadership initiatives.
• Strong business acumen and focus on achieving store KPIs.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness.
• Leads implementation of Company initiatives and support full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed.
• Provides necessary feedback and guidance to improve individual performance and team accountability.

Skills

Brand Ambassador

Sales leadership

Customer experience

Team collaboration

People management

Job description

Coach, part of Tapestry, is seeking a Brand Ambassador to lead the sales floor, uphold Coach values, and deliver exceptional customer experiences in a fashion-forward environment. The role emphasizes collaboration, data-driven improvement, and maintaining a strong leadership presence to meet store goals.

Ideal candidates bring 1+ years in retail leadership, ability to recruit and train teams, and a customer-centric mindset.