Senior Store Consultant – Print & Shipping Lead

FedEx Office and Print Services; Olathe (KS); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

FedEx Office and Print Services in Olathe, KS is seeking a Lead Consultant to oversee print, signs & graphics, and shipping operations. You will take customer orders, provide pricing, and guide customers to the right FedEx Office solutions while ensuring quality and timely production.

The role requires strong communication, the ability to lead a shift, and hands-on production expertise across digital imaging, finishing, and large job management in a fast-paced retail setting.

Qualifikationen

• High school diploma or equivalent.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Aufgaben

• Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers.
• Manages production flow to ensure all production orders are done right and on time.
• Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services; tracks and logs all production jobs.
• Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management.
• Sets up complex orders and performs multiple tasks at the same time.
• Responsible for ensuring quality during and after production process.
• Coordinates pick-up and delivery of customer orders.
• Assists in the training of store team members.
• Operates the Point of Sale terminal (POS), handles financial transactions and makes change.
• Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits.

Kenntnisse

Verbal and written communication

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

FedEx Office and Print Services in Olathe, KS is seeking a Lead Consultant to oversee print, signs & graphics, and shipping operations. You will take customer orders, provide pricing, and guide customers to the right FedEx Office solutions while ensuring quality and timely production.

The role requires strong communication, the ability to lead a shift, and hands-on production expertise across digital imaging, finishing, and large job management in a fast-paced retail setting.