Senior Steward & Banquet Operations Lead

Colonial Williamsburg; Williamsburg (VA); On-site; USD 47,000 - 71,000; Full time

Job summary

Colonial Williamsburg is seeking a hands-on Stewarding Supervisor in Williamsburg, VA to manage stewarding, storeroom, and operational duties across multiple outlets and events.

The role requires 3+ years in stewarding or storeroom operations and 3 years in a supervisory capacity, with a VA driver’s license and a 5-year MVR. The position is on-site with competitive compensation and benefits.

Qualifications

• 2-year associate or technical school degree or ACF accredited certification in Hospitality Management or related field
• 3-5 years of experience in stewarding, kitchen operations, or storeroom management
• 3 years in a supervisory or management role
• Fluency in English reading, speaking and writing
• Must possess a valid Commonwealth of Virginia driver’s license and have an acceptable driving record
• Must be able to provide a 5-year Motor Vehicle Record prior to employment
• Must be at least 21 years of age
• May not have more than 1 moving violation or at fault accident within 12 months
• May not have more than 2 moving violations or at fault accidents within 36 months
• May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license

Responsibilities

• Maintain stewarding areas, equipment organized, functional, and clean
• Review Banquet Event Orders and create pull sheets for service and events
• Coordinate equipment staging and logistics for Special Events, including maintenance checks for the Special Events van
• Conduct daily health inspections and enforce sanitation protocols in stewarding areas
• Develop and implement Standard Operating Procedures for stewarding operations
• Oversee storeroom receiving procedures and proper documentation of deliveries and packages
• Organize and maintain cleanliness and security of storerooms, dry and cold storage, back dock
• Accept, track, and communicate all packages delivered to the property
• Order F&B items for the Rooms Division
• Order, receive, and track supplies based on par levels, forecasts, and BEOs
• Maintain inventories, supervise stock rotation, ensure freshness and food safety
• Coordinate with vendors and purchasing agents to confirm availability and quality control
• Ensure storage, kitchen, and back-of-house areas are clean, organized, secure, and compliant with sanitation standards
• Prepare inventory-related reports including theoretical food cost and internal charge tracking
• Maintain clean and sanitary workspaces including kitchens, storerooms, back dock, and satellite locations
• Establish and maintain equipment and supplies inventory
• Ensure compliance with health department regulations and sanitation procedures
• Conduct or support regular health inspections
• Assist Executive Chef with food and labor cost containment
• Prepare or assist with P&L reports and internal charge tracking
• Monitor product usage, cost controls, waste and breakage
• Oversee scheduling, payroll edits, hiring, training, and termination of staff
• Ensure staff follows Colonial Williamsburg policies and safety/sanitation requirements
• Coaching and development of teams and administrative duties

Skills

Fluency in English

Leadership

Education

Associate or technical degree

ACF certification in Hospitality

Tools

Microsoft Excel

Outlook

Microsoft Word

Microsoft PowerPoint

OperaIndependent

Birtchstreet

ProfitSword

Job description

Colonial Williamsburg is seeking a hands-on Stewarding Supervisor in Williamsburg, VA to manage stewarding, storeroom, and operational duties across multiple outlets and events.

The role requires 3+ years in stewarding or storeroom operations and 3 years in a supervisory capacity, with a VA driver’s license and a 5-year MVR. The position is on-site with competitive compensation and benefits.