Senior Steward & Storeroom Operations Lead

Crescent Hotels & Resorts; Williamsburg (VA); On-site; USD 47,000 - 71,000; Full time

Job summary

Crescent Hotels & Resorts seeks an experienced Stewarding Supervisor to manage stewarding, storeroom, and operational duties at Colonial Williamsburg’s lodging operations. You will lead a team, oversee inventories, ensure sanitation, and coordinate with chefs for event support.

The role requires 3–5 years in stewarding or related areas, a supervisory background, and strong Excel/Office skills. A Virginia/local driving requirement applies; travel may be involved.

Qualifications

• 2-year associate degree or technical certification in Hospitality required.
• 3-5 years stewarding, kitchen operations, or storeroom management.
• 3 years in a supervisory or management role.
• Completed Sanitation Course.
• Fluency in English reading, speaking and writing.

Responsibilities

• Stewarding: maintain areas, ensure equipment is organized, functional and clean.
• Banquet event orders reviewed; pull sheets prepared for service and events.
• Coordinate equipment staging and logistics for Special Events; manage maintenance checks.
• Daily health inspections; enforce sanitation protocols in stewarding areas.
• Develop and implement Standard Operating Procedures for stewarding operations.
• Storeroom: oversee receiving, documentation, and inventory control.
• Organize cleanliness and security of storerooms, dry/cold storage, back dock.
• Order F&B items for Rooms Division; track packages delivered to property.
• Operational: order, receive, and track supplies; par levels and forecasts.
• Maintain inventories, stock rotation, and food safety across storage areas.
• Coordinate with vendors on availability, delivery, substitutions, and quality control.
• Ensure storage/back-of-house areas are clean, organized, and compliant.
• Prepare inventory reports including food cost and internal charge tracking.
• Lead and develop staff; oversee scheduling, payroll edits, hiring, training.

Skills

English fluency

Supervisory experience

Food safety awareness

Budget/cost control

Education

Associate degree/technical certificate in Hospitality

ACF certified Hospitality Management

Sanitation Course

Tools

Microsoft Excel

Outlook

Microsoft Word

Microsoft PowerPoint

Opera

BirchStreet

ProfitSword

Job description

Crescent Hotels & Resorts seeks an experienced Stewarding Supervisor to manage stewarding, storeroom, and operational duties at Colonial Williamsburg’s lodging operations. You will lead a team, oversee inventories, ensure sanitation, and coordinate with chefs for event support.

The role requires 3–5 years in stewarding or related areas, a supervisory background, and strong Excel/Office skills. A Virginia/local driving requirement applies; travel may be involved.