STEWARDING SUPERVISOR

Crescent Hotels & Resorts; Williamsburg (VA); On-site; USD 25,000 - 37,000; Full time

Job summary

Colonial Williamsburg Foundation seeks a Stewarding Supervisor to oversee stewarding operations across kitchen, banquet, storeroom, front desk, and maintenance, ensuring safety and efficiency. This role supports the Historic Area operations and associated facilities in Williamsburg, VA.

You will lead staff, manage schedules, enforce ServSafe and health regulations, participate in inventory, and train teams for cost control.

Qualifications

• 2 years of high-volume restaurant, hotel or resort experience as a steward.
• 1-2 years of stewarding banquet experience.
• Experience working in a commercial kitchen using industrial dishwashing equipment; and Valid Virginia Driver's license.

Responsibilities

• Oversee all stewarding standards and ensure proper staffing for shifts.
• Maintain equipment cleanliness and inventory for china, glassware, and silverware.
• Lead staff training, safety, and adherence to health guidelines.
• Coordinate with FOH/BOH and maintenance to resolve issues.
• Follow ServSafe and health department certifications and procedures.

Education

ServSafe certification

Virginia Driver's license

Job description

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.

Description

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

About The Position

The Stewarding Supervisor's role is to ensure proper operational relationships and responsibility with stewards, culinary staff, wait staff, storeroom, front desk, concierge, maintenance and set-ups departments.

Main Duties

• Oversee all quality standards by all stewards in the kitchen during scheduled shift.
• Exemplify proper technique, finesse, and knowledge of all stewarding procedures and methods.
• Efficiently manage schedule to ensure all shifts are properly staffed.
• Development and completion of banquet pull sheets, equipment cleanliness and plate up.
• Inventory Control:
• Pending job Location - Maintain silver, China and glassware’s designated pair levels for
• Williamsburg Lodge
• Banquet Facilities
• Assist with monthly China, glass and silverware inventory.
• Encourage and train staff to properly use material and equipment's provided to do their job in order to reduce unnecessary expenses.
• Follow food safety and sanitation guidelines and ensure that staff understands and practices the same, including, but not limited to:
• Temperate danger zones, proper sanitation procedures, cross contamination procedures, etc.
• Obtain and maintain a valid ServSafe® certification and manage to the standards of the ServSafe® criteria.
• Employees obtain and maintain food handler’s certification from the Health Department.
• Work through any Health Department issues, correcting immediately when possible, and do not allow any repeats on critical violations.
• Lead safe practices within the work environment including but not limited to:
• Ensure that you and your direct reports have successfully completed all required Safety Trainings.
• Fill out an incident report for all accidents that happen on your shift.
• Understand and identify hazards in the workplace so proper actions may take place in order to reduce injury.
• Troubleshoot and locate potential problems with the Kitchen facilities and storage (i.e. maintaining machinery, cleaning equipment regularly, spotting safety hazards, etc.). Ensure repair and maintenance of equipment by partnering with our maintenance department.
• All supervisors are in charge of coaching and developing their teams, completing any disciplinary actions for their teams, and any other administrative functions as needed for their team.
• Effectively communicate with co-workers and managers to maintain an efficient and safe workspace. This includes clear and concise instruction and delegation as well as follow-up on all job-related tasks.
• Lead team and work together to develop efficiencies with the work group to streamline production and labor.
• Assist in any necessary FOH or BOH tasks as directed. This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act (FLSA). This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.

Required Education and Experience:

• 2 years of high-volume restaurant, hotel or resort experience as a steward
• 1-2 years of stewarding banquet experience.
• Experience working in a commercial kitchen using industrial dishwashing equipment; and Valid Virginia Driver's license.

Preferred Qualifications

5 years of high-volume restaurant, hotel or resort experience as a steward

5 years of stewarding banquet experience.

ServSafe® certification

Key Skills/Competencies:

• Communicate well both orally and in writing;
• Exercise high levels of tact and discretion;
• Demonstrate extreme courtesy and hospitality in stressful situations Physical and Environmental Demands:
• Ability to lift, handle and transport up to 50 pounds as necessary; frequently (up to 5 hours/shift)
• Carrying heavy objects up and down stairs; frequently (up to 5 hours/shift)
• Bending, stooping, lifting; constantly (up to 8 hours/shift)
• Working while standing for long periods of time; constantly (up to 8 hours/shift)
• Constantly Working at a fast pace for several hours at a time constantly (up to 8 hours/shift)
• Working at heights over 6 feet (up to 2 hours/shift)

Typical Work Schedule

Work flexible shifts that including nights, weekends and holidays.

Compensation Disclaimer

The compensation listed below for this position represents the anticipated hiring range and is provided in accordance with Virginia pay transparency requirements. Actual compensation will be determined based on factors such as the selected candidate’s skills, qualifications, experience, education, certifications, internal equity, and the specific requirements of the role. Range: $18.13 to $27.16

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.