Senior Staff Product Manager, AI Dev Experience & Ecosystem

ServiceNow; Santa Clara (CA); On-site; USD 191,000 - 334,000; Full time

Benefits offered by this job

Health plans

Flexible spending accounts

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Sr. Staff Product Manager to own the Lux Framework developer experience, ecosystem, and AI skills strategy. You’ll drive adoption, shape platform direction, and be the voice of developers across the company to accelerate AI-enabled work.

You will lead cross-functional teams, evangelize to the developer community, and define priorities, roadmaps, and best practices for skills. The role blends technical credibility with leadership and market-facing responsibilities.

Qualifications

• Over 12 years in software product management for developer-facing products.
• Hands-on software development experience and strong API/IDE knowledge.
• Proven track record shipping developer‑friendly products with AI capabilities.

Responsibilities

• Own the end-to-end developer experience for Lux Framework, from onboarding to mastery.
• Define the developer ecosystem vision and establish experience standards.
• Lead collaboration across Product, Engineering, Research, Design, and GTM.
• Drive developer-focused GTM, success metrics, and rapid iteration.

Skills

Developer Experience

AI/ML products

Cross-functional leadership

Evangelism

Roadmap & requirements

Hands-on development

Developer tools & APIs

Strong communication

Strategic portfolio

Tools

APIs

IDEs

Developer platforms

Job description

ServiceNow is seeking a Sr. Staff Product Manager to own the Lux Framework developer experience, ecosystem, and AI skills strategy. You’ll drive adoption, shape platform direction, and be the voice of developers across the company to accelerate AI-enabled work.

You will lead cross-functional teams, evangelize to the developer community, and define priorities, roadmaps, and best practices for skills. The role blends technical credibility with leadership and market-facing responsibilities.