Senior Staff IAM Engineer — AI-Driven Identity & DevOps

ServiceNow; Maine; On-site; USD 191,000 - 334,000; Full time

Benefits offered by this job

Relocation assistance

Health plans

401(k) Plan with company match

ESP P and matching donations

Job summary

ServiceNow is seeking a Senior Staff IAM Software Engineer to join the Identity Platform Engineering team in West Palm Beach. You will own DevOps foundations, integrate critical IAM platforms, and drive scalable enterprise solutions.

The role requires deep hands-on experience with IAM, full stack development, and CI/CD pipelines. You will mentor engineers and collaborate with security, compliance, and product teams to deliver secure, auditable, and high-performing systems.

Qualifications

• Experience building production enterprise-level platforms.
• Strong IAM domain experience including RBAC/ABAC and PAM.
• Hands-on experience with CI/CD pipelines and DevOps workflows.
• Proficiency with infrastructure automation tools like Terraform, Ansible and Puppet.
• Experience with AI productivity and coding tools is a plus.
• Willingness to mentor engineers and lead cross-functional initiatives.

Responsibilities

• Lead end-to-end CI/CD pipelines and automated workflows.
• Own system integrations across Identity Platforms and ServiceNow.
• Contribute full stack development across backend services and IAM workflows.
• Mentor 4-5 junior to mid-level engineers.
• Partner with security, compliance, and platform teams for secure solutions.
• Design scalable, high-performance software components.

Skills

CI/CD pipelines

DevOps workflows

Terraform

Ansible

Puppet

Java/Python

REST APIs

Tools

GitLab

Jenkins

Nexus

JFrog

SailPoint/Veza

Job description

ServiceNow is seeking a Senior Staff IAM Software Engineer to join the Identity Platform Engineering team in West Palm Beach. You will own DevOps foundations, integrate critical IAM platforms, and drive scalable enterprise solutions.

The role requires deep hands-on experience with IAM, full stack development, and CI/CD pipelines. You will mentor engineers and collaborate with security, compliance, and product teams to deliver secure, auditable, and high-performing systems.