Senior Staff Engineer - Platform Reliability Lead

Government Employees Insurance Company; Bethesda (MD); On-site; USD 140,000 - 210,000; Full time

Job summary

GEICO is seeking an experienced SRE Software Engineer to build, operate and troubleshoot high-performance distributed platforms. You will lead incident management tooling, drive faster detection and recovery, and collaborate with engineering teams to improve reliability across critical services.

You will mentor engineers, define runbooks, and shape an on-call culture while delivering scalable, automated solutions in cloud environments.

Qualifications

• 10+ years of professional software engineering experience, preferably in platform engineering, reliability engineering, backend engineering, distributed systems or operational tooling.
• 8+ years of architecture, design, system reliability, scalability and technical leadership for production systems.
• 6+ years of experience with open-source frameworks, modern engineering practices or platform technologies.
• 4+ years of experience with Azure, AWS, GCP or another cloud service provider or equivalent in complex hybrid environments.

Responsibilities

• Own and evolve enterprise-critical platforms and design, develop and operate automation, self-service tools, dashboards, and data pipelines that scale incident management, on-call, paging and troubleshooting.
• Build shared services, APIs, data contracts, automation, and integrations that standardize incident response and reduce systemic risk.
• Set and uphold engineering standards across design, deployment, testing, observability, security, and production readiness.
• Champion safe deployment, CI/CD, infrastructure as code, automated testing, rollback patterns, and operational controls for reliable delivery.
• Lead or influence post-incident reviews, root cause analysis, corrective action planning, and systemic reliability improvements.
• Develop incident response strategies, runbooks, readiness criteria, triage models, and resilience practices across multiple integration points.
• Mentor senior engineers and teams through technical leadership, reviews, and coaching.
• Reinforce ownership, accountability, continuous improvement, and on-call readiness across 24x7 operations.

Skills

Go

Java

Python

C#

Kubernetes

Serverless

Azure

AWS

OpenTelemetry

Datadog

Grafana

Splunk

PagerDuty

CI/CD

Incident management

Education

Bachelor's degree in Computer Science, Information Systems or equivalent

Tools

Spark

Trino

Grafana

PowerBI

OpenTelemetry

Datadog

Splunk

Azure Monitor

Job description

GEICO is seeking an experienced SRE Software Engineer to build, operate and troubleshoot high-performance distributed platforms. You will lead incident management tooling, drive faster detection and recovery, and collaborate with engineering teams to improve reliability across critical services.

You will mentor engineers, define runbooks, and shape an on-call culture while delivering scalable, automated solutions in cloud environments.