Staff SRE Engineer — Incident Management & Reliability

Talentify; Richardson (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

GEICO is seeking an experienced Staff Engineer in the Technology Operations Center to lead incident management tooling and platform reliability. You will design, develop, and operate automation, dashboards, and data pipelines across incident response, on-call, and runbooks.

This role demands deep technical depth, strong leadership, and collaboration with SRE, platform, product, security, and business partners to raise reliability and reduce incidents.

Qualifications

• Hands-on proficiency in Go, Java, Python, and C# for full-stack apps on Kubernetes and serverless platforms.
• Experience with SQL and NoSQL databases and cloud-native services for incident data.
• Experience building dashboards and data pipelines with Spark, Trino, Grafana, Superset, and Power BI.
• Experience with OpenTelemetry and observability platforms like Grafana, Datadog, Splunk, Azure Monitor.
• Experience with PagerDuty for incident management.
• Proficiency in AI-assisted development tools such as Claude Code, Cursor, and GitHub Copilot.
• Strong incident forensics and post-incident improvements; cross-team collaboration.
• Solid software engineering fundamentals and large-scale production systems experience.

Responsibilities

• Design, develop, and operate automation and data pipelines to scale incident management and on-call processes.
• Build shared services and APIs to standardize incident response across teams.
• Champion CI/CD, IaC, automated testing, rollback patterns, and production readiness.
• Lead incidents as a technical leader, guiding troubleshooting and risk-based decisions.
• Mentor engineers through reviews, documentation, and operational coaching.
• Lead complex design reviews and align tooling with reliability goals.
• Drive post-incident reviews and systemic reliability improvements.
• Define incident response strategies and runbooks across integration points.

Skills

Go

Java

Python

C#

Tools

Kubernetes

Knative

Azure

AWS

Grafana

Datadog

Splunk

Azure Monitor

PagerDuty

Claude Code

Cursor

GitHub Copilot

Spark

Trino

Power BI

Job description

GEICO is seeking an experienced Staff Engineer in the Technology Operations Center to lead incident management tooling and platform reliability. You will design, develop, and operate automation, dashboards, and data pipelines across incident response, on-call, and runbooks.

This role demands deep technical depth, strong leadership, and collaboration with SRE, platform, product, security, and business partners to raise reliability and reduce incidents.