Senior Staff SRE Engineer — Incident Resilience Lead

Talentify; Richardson (TX); On-site; USD 120,000 - 260,000; Full time

Job summary

GEICO is seeking a Senior Staff Engineer to lead the design, development, and operation of highly available, distributed platforms and incident management tooling. You will drive engineering excellence, improve runbooks, and mentor teams across SRE, platform, product, and security groups.

The role emphasizes on-call leadership, reliability, and orchestration of modern observability and incident response practices in a 24x7 production environment.

Qualifications

• 10+ years of professional software engineering experience, preferably in platform engineering, reliability engineering, backend engineering, distributed systems, or operational tooling.
• 8+ years of experience with architecture, design, system reliability, scalability, and technical leadership for production systems.
• 6+ years of experience with open-source frameworks, modern engineering practices, or platform technologies.
• 4+ years of experience with Azure, AWS, GCP, or another cloud service provider, or equivalent experience in complex hybrid environments.
• Demonstrated ownership of mission-critical systems operating in 24x7 production environments.

Responsibilities

• Design, develop and operate automation, self-service tools, dashboards, and data pipelines that automate and scale our incident management, on-call, paging and troubleshooting processes.
• Build shared services, APIs, data contracts, automation, and integrations that standardize incident response and reduce systemic operational risk.
• Set and uphold engineering standards across design, implementation, deployment, testing, observability, security, operational support, and production readiness.
• Champion safe deployment, CI/CD, infrastructure as code, automated testing, rollback patterns, and operational controls that support frequent and reliable delivery.
• Evaluate, select, and implement modern technologies and tools that improve platform capability, compliance, visibility, reliability, and engineering effectiveness.
• Act as a technical leader and escalation point during high-severity incidents, bringing architectural judgment, system-level problem solving, and calm execution under pressure.
• Guide troubleshooting strategy, cross-team coordination, impact analysis, and risk-based decision making to restore service safely and efficiently.
• Lead or heavily influence post-incident reviews, root cause analysis, corrective action planning, and systemic reliability improvements.
• Develop and maintain incident response strategies, operational runbooks, readiness criteria, triage models, and resilience practices across multiple integration points.

Skills

Go

Java

Python

C#

Kubernetes

Serverless

KNative

Azure

AWS

SQL

NoSQL

Spark

Grafana

Datadog

Splunk

PowerBI

OpenTelemetry

PagerDuty

AI-assisted development

Education

Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience

Tools

Grafana

Datadog

Splunk

Azure Monitor

PagerDuty

KNative

Spark

Job description

GEICO is seeking a Senior Staff Engineer to lead the design, development, and operation of highly available, distributed platforms and incident management tooling. You will drive engineering excellence, improve runbooks, and mentor teams across SRE, platform, product, and security groups.

The role emphasizes on-call leadership, reliability, and orchestration of modern observability and incident response practices in a 24x7 production environment.