Senior Staff Engineer - Platform Access & Authorization

ServiceNow; Santa Clara (CA); On-site; USD 191,000 - 334,000; Full time

Benefits offered by this job

Health plans

401(k) match

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow is seeking a Senior Staff Software Engineer for the Platform Access Controls group in Santa Clara, CA. You will set the architectural direction for the authorization layer as it expands to secure AI Agent access across the product stack and raise the bar for engineering craftmanship.

You will lead core authorization frameworks, own features from design to delivery, and mentor engineers while partnering with multiple teams to maintain high quality, security, and performance.

Qualifications

• 12+ years of software development experience with a Bachelor’s degree; OR 8+ years with a Master’s; OR 5+ years with a PhD.
• Strong knowledge of data structures, algorithms, OO design, patterns, performance at scale.
• Expert level understanding of Java and Golang with best practices for modular software.
• Experience with automated testing frameworks and CI/CD pipelines.
• Deep understanding of software quality principles including reliability, observability, and production readiness.

Responsibilities

• Set the technical vision and architecture strategy for the authorization platform, balancing long-term scalability and delivery objectives while maintaining a secure-by-default posture.
• Work on core Authorization frameworks that touch every part of the product, keeping it high-quality, reliable, secure and fast.
• Own features from design through delivery, turning business requirements into well-architected, cross-team solutions.
• Lead design and code reviews, championing access control best practices, performance, maintainability, and testability across multiple teams.
• Implement software that is simple to use to allow customers and applications to extend and customize functionality.
• Define comprehensive test strategies covering functional, regression, integration and performance testing.
• Diagnose, resolve, root cause and mitigation plans for the hardest production issues across the security stack.
• Mentor engineers at every level and raise the technical bar across the organization.

Skills

Java

Golang

Design patterns

Data structures

Education

Bachelor's degree or equivalent in CS/related field

Tools

JUnit

Selenium

TestNG

CI/CD pipelines

Job description

ServiceNow is seeking a Senior Staff Software Engineer for the Platform Access Controls group in Santa Clara, CA. You will set the architectural direction for the authorization layer as it expands to secure AI Agent access across the product stack and raise the bar for engineering craftmanship.

You will lead core authorization frameworks, own features from design to delivery, and mentor engineers while partnering with multiple teams to maintain high quality, security, and performance.