A leading life sciences company is seeking a Senior Staff Engineer to serve as the senior technical authority for its enterprise messaging and collaboration services. This is a hands-on role (approx. 60% engineering, 40% architecture/design) covering Microsoft 365, Exchange Online, and enterprise email security, in partnership with IT, Security, Compliance, and business teams.
What you'll do:
- Own the architecture, roadmap, engineering standards, and lifecycle management of Exchange Online and enterprise email security services
- Design and support secure, highly available mail flow, including connectors, transport rules, SMTP relays, and hybrid integrations
- Lead resolution of complex messaging issues through message traces, headers, logs, and service telemetry, serving as the senior escalation point
- Implement email security and domain protection controls (SPF, DKIM, DMARC, TLS, anti-phishing, anti-malware, encryption)
- Lead tenant migrations, M&A integrations, domain consolidations, and large-scale platform transformations
- Build automation, monitoring, and reporting using PowerShell, Microsoft Graph, and AI/Copilot-powered solutions
- Establish runbooks, documentation, and disaster recovery procedures, and mentor junior engineers
- Collaborate with product, engineering, and QA teams in an Agile/Scrum environment
What you bring:
- Bachelor's degree and 8 years of related experience (or Master's and 7 years, or equivalent combination)
- 5+ years supporting enterprise-wide platforms and 7+ years of progressive IT experience
- Senior-level Microsoft 365 experience in medium-to-large enterprises, with deep expertise in Exchange Online and Exchange On-Premises
- Hands-on experience administering hybrid Exchange environments
- Experience with enterprise email security solutions (Proofpoint, Mimecast, Defender for Office 365, or Cisco Secure Email), including migrations or platform transitions
- Experience mentoring engineers and a strong customer-service mindset
Nice to have:
- Entra ID administration (Conditional Access, Authentication Policies, user lifecycle)
- PowerShell scripting and automation
- Microsoft certifications (MS-102, SC-300, or similar)