Senior SSD Debug Architect for Hyperscale Data Centers

KIOXIA America, Inc.; Folsom (CA); On-site; USD 155,000 - 259,000; Full time

Job summary

KIOXIA America, Inc. is seeking a Principal SSD Debug Engineer to lead complex failure investigations across enterprise SSDs in hyperscale environments. The role requires deep expertise in server hardware, storage stacks, NVMe/PCIe protocols, and firmware internals.

You will reproduce failures, isolate root causes, and drive resolutions with global teams. The candidate will debug firmware, analyze telemetry and host logs, and develop targeted tests to accelerate root-cause analysis.

Qualifications

• BS or MS in computer engineering or equivalent with extensive related experience.
• Hands-on C programming and debugging embedded firmware or low-level systems software.
• Knowledge of firmware concurrency, mutexes, semaphores, interrupts, atomic ops, race conditions, deadlocks.

Responsibilities

• Troubleshoot failures across the complete server storage stack to isolate host, platform, and SSD level issues.
• Investigate interactions between SSDs and server components including CPUs, PCIe, BIOS, and system firmware.
• Analyze Linux/Windows host logs, kernel crash dumps, PCIe traces, and telemetry to identify failure mechanisms.
• Drive cross-functional debugging with SSD firmware, platform, and customer teams towards root-cause resolution.
• Write 8D/failure analysis reports and explain findings to customers.

Skills

C programming

Embedded firmware

Linux debugging

NVMe/PCIe

JTAG debugging

Firmware concurrency

Kernel crash analysis

IPMI/Redfish

System-level debugging

Education

BS in Computer Engineering

MS in Computer Engineering

Tools

JTAG

nvme-cli

lspci

perf

Job description

KIOXIA America, Inc. is seeking a Principal SSD Debug Engineer to lead complex failure investigations across enterprise SSDs in hyperscale environments. The role requires deep expertise in server hardware, storage stacks, NVMe/PCIe protocols, and firmware internals.

You will reproduce failures, isolate root causes, and drive resolutions with global teams. The candidate will debug firmware, analyze telemetry and host logs, and develop targeted tests to accelerate root-cause analysis.